The founder
Started in phone repair in 2005 and opened Help Cell in 2007.
About us: Help Cell, phone repair in Florianópolis since 2007
A phone repair shop that started at the workbench, grew inside Floripa Shopping, and fixes screens, batteries and logic boards with a warranty.
Help Cell is a phone repair shop founded in 2007 in Florianópolis, with a store in Floripa Shopping. We specialize in screen and battery replacement, logic board repair and water-damaged devices. We help locals, businesses and tourists in the Florianópolis area, and our website is in Portuguese, Spanish and English. We are an independent repair shop, not Apple authorized, and we do not sell phones.
Our story
The Help Cell story
From the first repair at the workbench to a 100 m² store in Floripa Shopping.
- 2005
Starting in phone repair
The founder starts fixing phones and learns the trade at the workbench.
- 2007
Help Cell opens its doors
The company is founded in Florianópolis, with its first store in the Estreito neighborhood.
- 2012
The store moves to Floripa Shopping
Help Cell opens its store inside the mall on May 12 and becomes a walk-in repair shop.
- Today
A 100 m² store and a website in 3 languages
We help locals, businesses and tourists, with pickup and delivery in the Florianópolis area.
Team
Who is behind Help Cell
Our own people, at the workbench and at the counter.
Technicians with over 10 years at the bench
Our own staff, with experience in smartphone maintenance, logic board repair and Apple devices.
Service at the counter
We welcome you in Floripa Shopping, Mon–Sat, 10am–10pm, and on Sunday, 2pm–8pm.
What we believe in
Mission, vision and values
Mission
To repair your device quickly and honestly, so you can use your phone again as soon as possible.
Vision
To be the phone repair shop that people in the Florianópolis area trust most for speed and respect for the customer.
Values
- Ethics
- Quality
- Respect
- Commitment
Services
What we do
We repair phones of all brands, tablets, MacBook and Apple Watch.
iPhone
Screen, battery, logic board, water damage and more, from iPhone 7 to Duo.
See repairsAndroid and other brands
Samsung, Motorola, Xiaomi, Realme, LG, Asus and Google Pixel.
See brandsMacBook
Screen replacement, chemical cleaning and thermal paste.
See repairsiPad and tablets
Screen and battery replacement for iPad and tablets.
See repairsApple Watch and AirPods
Apple Watch display, battery and AirPods cleaning.
See repairsBusinesses
Recurring maintenance contract for your team.
Request a proposalHelp Cell in numbers
2007
In Florianópolis since 2007
100 m²
Store in Floripa Shopping
2h
Screen and battery in up to 2 hours
4.4
Google rating
Certifications, registrations and partnerships
Help Cell is an independent repair shop and is not Apple authorized. Brazil has no mandatory professional license for phone repair, so Help Cell does not show badges it does not have. What you can check is the company's public registration: HELP CELL COMERCIO E ASSISTENCIA TECNICA DE PRODUTOS ELETRONICOS LTDA, CNPJ (Brazilian company tax ID) 08.680.091/0001-65, active since 2007.
Our technicians take courses and training to keep improving. If you are a business and need an invoice or a contract, message Help Cell on WhatsApp.
Where we work
The store is in Florianópolis, inside Floripa Shopping, and serves the whole Florianópolis area. If you prefer not to leave home, you can ask for pickup and delivery of your device, for any service, for a fee. Tourists can find the website in Portuguese, Spanish and English.
Contact
Where to find Help Cell
The same details everywhere: here, on Google and on Instagram.
Store in Floripa Shopping
Help Cell, Floripa ShoppingRod. Virgílio Várzea, 587, Saco Grande
Florianópolis, SC, 88054-605
- Mon–Sat, 10am–10pm. Sunday, 2pm–8pm (no repair service).
- +55 48 3238-7381
- WhatsApp +55 48 99110-7381
Questions
Frequently asked questions about Help Cell
Since when has Help Cell existed?
Help Cell was founded in 2007 in Florianópolis. The store has been in Floripa Shopping since 2012.
Where is the Help Cell store?
In Floripa Shopping, at Rod. Virgílio Várzea, 587, Saco Grande, Florianópolis, SC, ZIP code 88054-605. It is open Mon–Sat, 10am–10pm, and on Sunday, 2pm–8pm (no repair service on Sundays).
Does Help Cell have other stores?
Today Help Cell has only one store, in Floripa Shopping.
Is Help Cell an Apple authorized repair shop?
No. Help Cell is an independent, specialized repair shop, with its own 90-day warranty.
Does Help Cell sell phones?
No. Help Cell only repairs devices. The store has parts and accessories, but it does not sell phones.
Does Help Cell help businesses and tourists?
Yes. For businesses, Help Cell offers a recurring maintenance contract. For tourists, the website is in Portuguese, Spanish and English, and the store is inside a mall.
Want the price of your repair?
Send the device model and Help Cell replies on WhatsApp.
Google reviews
What customers say on Google
“I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.”
“Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!”
Bruno Camargo★★★★★5-star Google review, Aug 2026See all reviews on Google. Original review in Portuguese, translated.
See the store and message us on WhatsApp
Visit us in Floripa Shopping, or send your device model and get the repair price.