Up to 2 hours
Screen replacement done the same day, so you are not left without a phone.

Cracked, spotted or blank screen? Help Cell replaces the screen of your Android phone at Floripa Shopping, from Samsung to Pixel, and you leave with the phone working.
An Android screen replacement is the repair where the broken glass and display come out and a new screen goes into the same phone. It fixes cracks, spots, colored lines, touch that fails or a blank picture. At Help Cell it is ready in up to 2 hours, at Floripa Shopping, with a 90-day warranty.
The phone screen is one single part, made of the glass, the touch sensor and the display, which is the part that lights up the picture. If one of these layers fails, the repair is to replace the whole set. Your phone, with its photos, contacts and apps, stays the same.
Android has a lot of variation between brands and models. A Galaxy, a Moto and a Pixel have screens of different sizes, fittings and cables, so the part has to be the one for your exact model.
OLED screens light each dot of the picture on their own, so they show very dark black and are usually thin. LCD screens use one backlight for the whole screen, are more common in entry-level phones and usually have a cheaper part. If you see a black spot that spreads or green and pink lines, the OLED display is usually damaged.
An original screen is the one that comes from the brand's own factory. A compatible screen is made by another manufacturer for the same model, with quality and price that vary a lot. In practice, what changes is brightness, color, touch response and durability. Before you agree on the price, Help Cell tells you which part goes into your model.
On some models the screen is held to a plastic or metal frame, on others it is not. This changes the service and the part, and the technician confirms it by model before opening the phone.
If you recognize one of these six signs, a screen replacement is usually the way to go.
Four steps, from your first message until the phone is back in your hand.
By WhatsApp, in a few minutes. Tell us what the screen is doing and send a photo, if you can.
Help Cell replies with the price and with the part indicated for your model.
In up to 2 hours, at Floripa Shopping. You can wait or come back later.
Test the touch and the picture on the spot and leave with the 90-day warranty.
See what you get with the replacement and what would need another repair.
The price depends on the brand, the model and the part, so there is no single price. Help Cell does not publish a number: send the model and the problem on WhatsApp and the reply comes with the price for your case.
| Factor | How it affects the price | Example |
|---|---|---|
| Phone line | Flagship phones usually have more expensive screens than entry-level ones. | A top-of-the-line phone and a basic model from the same brand. |
| Screen type | OLED usually costs more than LCD. | Two models from the same brand, one with each type. |
| Part quality | Original and compatible parts have different prices and durability. | The same replacement with two part options. |
| Screen shape | Curved screens and parts with a frame change the part and the service. | A phone with curved edges on both sides. |
| Damage along with the screen | A swollen battery or an affected board increases the service. | A drop that cracked the screen and also froze the phone. |
Not every broken screen needs the same urgency, but some situations cannot wait. See how to tell one from the other.
The glass can cut your finger, the crack spreads, and dust and moisture reach the display. If you cannot replace it today, cover it with clear tape and book the repair.
Pressing a screen with a spot or line rarely fixes it and can make the damage worse. If the picture fails, the safest step is to have the phone checked.
A screen lifting from the edge can come from a swollen battery: what to do before it bursts. In that case, do not plug the phone in.
A screen replacement does not erase data. Even so, a copy of your photos and contacts protects you against anything unexpected.
In Settings, About phone, you will find the model name. With it, we can give you the price without you needing to bring the phone first.
The store may need to turn the phone on to test the screen. Check with Help Cell what it needs.
General guide. The final diagnosis is made with the phone on the bench.
| Fault | Typical sign | Usually fixed by | Urgency |
|---|---|---|---|
| Only the glass is cracked | Picture and touch are fine | Replacing the screen assembly | Medium: the crack spreads |
| Spot or colored line | Part of the picture is damaged | Replacing the screen assembly | High: tends to get worse |
| Touch not working | Some areas do not respond | Screen replacement, after testing | Medium |
| No picture, phone vibrates | It rings and receives calls | The screen or, in some cases, the board | High: check it soon |
| Swollen screen | Edge lifting | Battery first, then the screen | Urgent: do not charge |
Since 2007 in Florianópolis, at Floripa Shopping since 2012.
Screen replacement done the same day, so you are not left without a phone.
The repair is done by the store's own technicians, with over 10 years at the bench.
Written protection against defects after the repair.
Samsung, Motorola, Xiaomi, Realme, LG, Asus and Pixel at the same counter.
If the screen was not the only fault, the check shows it and tells you.
If the phone also fails to charge, the contact cleaning is a courtesy.
Each brand has its own screens and fittings. Choose yours and see the details.
Galaxy A and S lines and foldables, each with its own screen. We also have the Samsung repair service page.
See the screen replacementMoto E, Moto G, Edge and Razr lines, with a separate part for each model.
See the screen replacementRedmi, Poco and Xiaomi lines, from entry-level to top models, with the screen for your exact model.
See the screen replacementOther brands that Help Cell repairs. Choose your model and see the details for each one.
The store is inside Floripa Shopping. If you prefer, we can pick up your phone.
Pick-up and delivery across Greater Florianópolis for any service, for a fee.
Chat on WhatsAppReal reviews from people who replaced their phone screen at Help Cell, straight from Google.
Matheus looked after me very well! He was super attentive and managed to help me with my phone, which had dirt in the charging port. He fixed it quickly and explained everything clearly. Excellent service!
Mykael looked after me really well, proactive and attentive. He installed my camera protector and helped me choose a case with care. It was an iPhone 17 Pro Max. Congratulations to the store!
Celio De Melo MatosGoogle review, Feb 2026I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.
It depends on the brand, the model, the type of screen and the part. Send the model and the problem on WhatsApp +55 48 99110-7381 and Help Cell will reply with the price.
Up to 2 hours, at the store in Floripa Shopping. If the phone has another fault along with it, such as the board or battery, the time may change and the store will tell you before going ahead.
No. In a screen replacement, photos, contacts and apps stay on the phone. If the phone still turns on, make a backup anyway. Help Cell also does data backup.
Ask about your model on WhatsApp. Help Cell explains which part it uses and what changes between original and compatible, so you can decide with the price in hand. See also original or compatible screen.
Yes, the 90-day warranty covers defects in the service. It does not cover drops, liquid or misuse after the replacement.
For a short time, but it is not a good idea: the glass can cut you, the crack spreads and moisture gets in. Read cracked screen: can I use the phone until I replace it?.
On some models the reader sits under the screen, and the part affects the result. Ask about your phone before replacing it, and test it when you pick it up.
First the liquid has to be treated. See what to do when a phone gets wet. Do not turn on or charge the phone until it has been checked.
If the problem is not only the screen, see the repairs most often requested along with it. To go back to the start, back to Android phone repair service in Florianópolis.
Phone that does not charge, or only charges in one position.
See the repairPhone that does not turn on or restarts after a drop.
See the repairChemical cleaning for a phone that fell in water or in the sea.
See the repairSend the brand, the model and what happened to the screen, and get the price. Prefer to call? Phone +55 48 3238-7381 or chat on WhatsApp from the contact page.
Get my phone screen price