Up to 2 hours
Battery replaced the same day, so you aren't left without a phone.

Is your phone running out before the end of the day, or shutting off at 30% charge? Help Cell replaces the battery in your Android at Floripa Shopping, in up to 2 hours, and you leave with the phone working.
A phone battery replacement is the repair where a worn or damaged battery is removed and a new one is put in its place, without replacing the phone. It is for people who charge their Android several times a day, see the phone shut off by itself, or notice the battery swelling. At Help Cell the service is ready in up to 2 hours, at Floripa Shopping, with a 90-day warranty.
The battery in your smartphone wears out with use, like a car tire. When it loses capacity, the fix is to swap it for a new one. Android, your apps, your photos and your passwords stay exactly where they were.
On most current models the battery does not come out with a little tab: it is glued inside the device, and the technician has to open the phone carefully to release it without bending or puncturing it.
A lithium-ion battery loses capacity with every charge and discharge cycle, and also with heat, with time sitting unused, and with low-quality chargers. There is no trick to make it last forever: after a while, replacement is the only way to bring back the battery life.
"Worn-out battery" is what people usually say when the battery is used up: it charges all the way up, but drains too fast. It is not "addicted" to anything; it has simply lost capacity. If you need to plug in the charger in the middle of the afternoon, this is most likely the case.
The original battery is the one the phone maker makes for the model. There are also compatible batteries, made by third parties, with quality that ranges from very good to very poor. Help Cell explains which part it uses for your model before confirming the price.
If you recognize one of these six signs, a replacement is usually the way to go.
Four steps, from the first message to a phone charging again.
In a few minutes. Send the brand, the model and how the battery is behaving.
Help Cell confirms the battery for your model and replies with the price.
Up to 2 hours, at Floripa Shopping. You can walk around or wait.
When you pick it up, the phone turns on and charges in front of you, and the 90-day warranty applies.
What you get with the replacement price, and what is not covered.
The price of the replacement depends on the brand, the model and the type of battery. Help Cell does not publish one fixed price: send the model on WhatsApp and the reply comes with the price for your case.
| Factor | How it affects the price | Example |
|---|---|---|
| Brand and model | Each model uses a different battery, with its own availability and price. | The battery for a popular mid-range phone and the one for a flagship. |
| Part quality | Original and compatible batteries have different prices and lifespans. | The same job with an original battery and with a compatible one. |
| Glued-in or removable battery | Removing a glued-in battery takes more work at the bench. | Phone sealed with glue around the battery. |
| Swollen battery | It may have warped the back cover or the screen and need extra care. | Back cover lifted by the battery. |
| Other faults along with the battery | A faulty charging port or board adds to the job. | Phone that still won't charge with a new battery. |
Replacing a battery sounds simple, but a few precautions avoid trouble. These are the most common ones.
A very cheap battery usually lasts less and can overheat. Compare the price together with the part and the warranty, not just the number.
A battery that swells is damaged inside. Continuing to charge it raises the risk of the part bursting or catching fire. Stop using it and bring the phone in. Read Swollen battery: what to do before it bursts.
A phone that won't charge does not always have a bad battery: a dirty or damaged charging port gives the same symptom. That is why the check comes before the replacement.
The replacement does not erase data, but a backup protects you from any surprise.
In Settings, About phone, you can see the model name. With it, Help Cell can give you the price without needing the phone in your hand.
The store may need to turn the phone on to test charging. Confirm with Help Cell what it needs.
A general overview so you know what to ask. Help Cell tells you which battery it uses for your model before confirming the price.
| Criterion | Original | Good-quality compatible | Cheap compatible |
|---|---|---|---|
| Origin | Made by the phone brand | Made by a third party, to a standard | Hard to trace the origin |
| Battery life per charge | Close to factory | Good, may be slightly shorter | Often drops quickly |
| Heat | Controlled | Controlled, in most cases | May get hotter |
| Lifespan | High | Good | Varies a lot |
| Price | Higher | Mid-range | Lower |
Since 2007 in Florianópolis, at Floripa Shopping since 2012.
Battery replaced the same day, so you aren't left without a phone.
Our own technicians do the job. Nothing is outsourced.
Covers the service and the replaced battery against defects.
From Samsung and Motorola to Xiaomi, Realme, LG, Asus and Pixel.
If the problem was more than the battery, the check will show it.
If the phone also won't charge, the contact cleaning is a courtesy.
Choose your brand and see the specific repair page.
Galaxy A, S and foldable lines, price on request.
See Samsung battery replacementMoto E, Moto G, Edge and Razr, price on request.
See Motorola battery replacementRedmi, Poco and Xiaomi, price on request.
See Xiaomi battery replacementRealme, LG, Asus and Pixel also come through our bench. See your model.
Our store is inside Floripa Shopping. If you prefer, we can pick up your phone from your home.
Pick-up and delivery in Greater Florianópolis, for any service, with a fee.
Message us on WhatsAppReal reviews from people who replaced the battery at Help Cell, straight from Google.
They replaced my phone battery the same day even though it was an older model, and they also worked hard to find and apply a screen protector. Everything came out right, they do a great job with good service from the whole team.
Cristina RubyGoogle review, Jun 2026I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.
Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!
Bruno CamargoGoogle review, Aug 2026The price depends on the brand, the model and the battery. Send the model on WhatsApp +55 48 99110-7381 and Help Cell replies with the price for your case.
Up to 2 hours, at Floripa Shopping. If the phone has another fault as well, such as the charging port or the board, the time may change and the store will tell you first.
No. With a battery replacement, photos, contacts and apps stay on the phone. Even so, back up first if the phone still turns on. Help Cell also does data backup.
Ask about your model on WhatsApp. Help Cell explains which part it uses and what changes between original and compatible, so you can decide with the price in hand.
Yes. The 90-day warranty covers the service and the battery against defects. It does not cover drops, liquid or misuse after the replacement.
It can be either one. Dirt or wear in the charging port gives the same symptom as a bad battery. Help Cell checks first and, if needed, recommends charging port replacement.
Turn the phone off, stop charging and don't press the raised part. Bring the phone in as soon as you can. A swollen battery does not go back to normal and must be replaced.
Yes. Pick-up and delivery covers Greater Florianópolis, for any service, with a fee.
If the problem is not only the battery, see the repairs most often asked for along with it.
Cracked glass or display faults, replaced at the store.
See the repairPhone that won't charge or only charges at a certain angle.
See Android charging port replacementPhone that won't turn on or restarts after a drop.
See Android board repairChemical cleaning for a phone that got water or another liquid.
See the repairAll Android phone repairs in one place.
Back to Android phone repair in FlorianópolisAddress, hours and ways to reach the store.
Message us on WhatsApp or see contactsGuides about the battery
Send the brand and model and get the price. Prefer the phone? Call +55 48 3238-7381.
Get the battery price for my phone