Looking for iPhone repair in Florianópolis? Help Cell has fixed iPhones since 2007, inside Floripa Shopping, from the iPhone 7 to the newest one: screen and battery replacement in up to 2 hours, board repair, water damage and more, with a 90-day warranty.
Pick your problem and see how Help Cell fixes it, with turnaround time and warranty.
Battery that drains fast or is swollen. Ready in up to 2 hours.
See the repairCracked screen, dark spots or no picture. Ready in up to 2 hours.
See the repairCracked or broken back glass, replaced in our store.
See the repairCable does not fit or the iPhone does not charge.
See the repairPhone that will not turn on or keeps restarting: our specialty.
See the repairFell in water or in the sea? Chemical cleaning and testing.
See the repairWe check the battery, port and board to find the cause.
See the repairBlurry or shaking camera, or one that will not open.
See the repairiPhone with no sound or no audio in calls.
See the repairFaulty volume or power button, or no vibration.
See the repairFace ID stopped working after a drop or a screen replacement.
See the repairNo signal, no Wi-Fi, Bluetooth failing or SIM card not read.
See the repairEach model has its own page with the repairs and care tips for that phone. Plus, Pro, Pro Max and mini versions are on the page of the base model.
Use the table to find the repair by symptom. If you are not sure, describe the problem on WhatsApp.
| Symptom | Recommended service | When to choose it | Average turnaround |
|---|---|---|---|
| Battery drains fast | Battery replacement | Drains quickly, shuts down by itself or is swollen | Up to 2 hours |
| Broken screen or dark spots | Screen replacement | Cracked glass, lines, touch not responding or no picture | Up to 2 hours |
| Cracked back glass | Back glass | Back is broken, with no other problems | Agreed at the evaluation |
| Does not charge | Charging port | After the contact cleaning we offer as a courtesy, if the problem continues | Agreed at the evaluation |
| Will not turn on or keeps restarting | Board repair | Battery and port are fine, but the phone will not turn on | Agreed at the evaluation |
| Fell in water | Water-damaged iPhone | Contact with water or any liquid, especially sea water | Agreed at the evaluation |
| No sound in calls | Speaker and microphone | You cannot hear, or people cannot hear you | Agreed at the evaluation |
| Face ID stopped working | Face ID | After a drop or a screen replacement | Agreed at the evaluation |
Four steps, from the first message to getting your phone back.
Send the model and the problem and get the repair price.
Bring it to Floripa Shopping or ask for pickup in the Greater Florianópolis area.
Screen and battery are ready in up to 2 hours on most models.
You check the iPhone in the store and take it home with a 90-day warranty.
Apple devices are what our team repairs most, with more than 10 years at the workbench.
iPhone screens and batteries are ready the same day, so you are not left without a phone.
iPhone that will not turn on or keeps restarting: we check the board before giving a verdict.
From the iPhone 7 to the Duo, with technicians who know every generation.
No outsourced repairs: the technicians work in our shop.
If the iPhone does not charge, cleaning the contacts is a courtesy and often fixes it.
The service and the replaced part are covered against defects, with everything agreed beforehand.
Four questions we hear most at the counter, and what to do about each one.
In Settings, Battery, check the battery health (the name changes with the iOS version). Below 80%, the battery has lost a good part of its capacity and replacing it is worth it.
If the iPhone turns off at 20% or 30% charge, or the percentage suddenly plunges, the battery is worn out.
It depends on the model and the part. Ask before replacing: Help Cell explains what keeps working on your iPhone.
The iPhone X and newer models use OLED; the 7, 8, XR, 11 and SE use LCD. The screen type changes the price and the picture quality.
Turn it off, take off the case and the SIM card, and bring it in as soon as you can. Charging a wet iPhone can burn the board.
Salt speeds up corrosion. The faster the chemical cleaning, the better the chance of saving the phone.
Screen lifting or a bulging iPhone: stop using and charging it, and bring it in carefully.
An iPhone that is very hot without heavy use can mean a battery or board problem. Bring it in to be checked.
Our store is inside Floripa Shopping. If you prefer, we pick up your iPhone at your place.
Pickup and delivery in the Greater Florianópolis area, for any service, for a fee.
Message us on WhatsAppReal reviews from people who repaired their iPhone at Help Cell, straight from Google.
Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!
Bruno CamargoGoogle review, Aug 2026Matheus looked after me very well! He was super attentive and managed to help me with my phone, which had dirt in the charging port. He fixed it quickly and explained everything clearly. Excellent service!
I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.
The price depends on the model and the screen type. Send your model on WhatsApp +55 48 99110-7381 and Help Cell will give you the price.
Up to 2 hours on most models. See the iPhone battery replacement page.
It depends on the model and the part. Help Cell explains it before replacing anything. Read our guide on Face ID and True Tone after a screen replacement.
Ask about your model on WhatsApp: Help Cell explains which part it uses in each repair and what changes between original, genuine and compatible parts.
In a screen or battery replacement, your data stays on the phone. Even so, make a backup first. Help Cell also offers data backup.
Often, yes. Do not turn it on or charge it, and bring it in quickly for chemical cleaning, especially if it fell in the sea.
It can be the battery, the charging port or the board. Help Cell checks it and tells you the cause before the repair. See iPhone will not turn on.
No. Help Cell is an independent, specialized repair shop, with its own 90-day warranty. If your iPhone is still under Apple warranty, check that before repairing it.
From the iPhone 7 to the newest one, including the SE, 16e, 17, Air, 18 Pro and the foldable Duo. See the models above.
Yes. Pickup and delivery is available in the Greater Florianópolis area, for a fee.
Straight answers for anyone about to repair an iPhone.
See the signs that the battery is worn out and how to check its health.
Read the guide
Understand the difference before choosing the part for your screen replacement.
Read the guide
What usually keeps working and what may change after the replacement.
Read the guideSend your iPhone model and the problem and get the repair price. Prefer to call? Dial +55 48 3238-7381.
Message us on WhatsApp to repair my iPhone