Help Cell technician at the workbench with an open iPhone for a battery replacement

iPhone battery replacement in Florianópolis, ready in up to 2 hours

Does your iPhone drain fast, shut off with charge left, or not last the day anymore? Help Cell replaces the battery at Floripa Shopping, and you leave with the phone charging and working, with a warranty.

Ready in up to 2 hours on most models
Technicians with over 10 years at the workbench
90-day warranty on the service and the part

An iPhone battery replacement is the repair where the worn-out battery is removed and a new one is installed in its place, without touching your data. It is for people who see the iPhone draining fast, shutting off suddenly, or showing low battery health. At Help Cell the service is ready in up to 2 hours, at Floripa Shopping, and you take the phone home with a 90-day warranty.

What the iPhone battery is and why it loses power

The iPhone battery is a lithium-ion part that wears out with use, like the tires on a car. Every time you charge and discharge it, it loses a little of its ability to store energy. After a while, the charge that used to last the whole day only lasts half of it.

Wear is normal and does not mean the phone is defective. The good news is that the repair is simple: only the battery is replaced, and the iPhone, with your photos, contacts and apps, stays the same.

"Bad battery" habit: myth or reality

What many people call a bad battery is, in practice, a worn-out battery. It did not "get used to" charging less: it lost capacity, so the percentage drops fast or the phone shuts off while still showing charge. Leaving the iPhone plugged in all night is not the big villain, but heat, using the phone while charging and many charge cycles speed up wear.

How to check battery health

Go to Settings, Battery, Battery Health, and the iPhone shows the maximum capacity as a percentage. The lower the number, the less energy the battery holds. On some phones the menu also says the battery needs service. Send a photo of this screen on WhatsApp and Help Cell will tell you if a replacement is worth it.

When the battery is not the problem

An app stuck in the background, screen brightness at maximum, weak signal and a recent update also use up power. If the battery health is good and the phone still runs out fast, the problem may be the software or the logic board, and the check will show which one.

Signs

When you need to replace the iPhone battery

If you recognize any of these six signs, a battery replacement is usually the way to go.

Drains fastThe charge is gone in a few hours, even with light use.

Shuts off with charge leftThe iPhone turns off at 20% or 30% and only comes back on when plugged in.

Low battery healthThe maximum capacity has dropped and the menu asks for service.

Charges slowly or stops at a certain levelThe percentage gets stuck or takes hours to go up.

Gets hot for no reasonThe phone is hot even when idle or charging.

Screen lifting or back bulgingSign of a swollen battery: stop using it and bring it in.

Swollen battery: what to do right away

If the battery is swollen, stop charging and using the iPhone and bring it to the store as soon as you can. A swollen lithium-ion battery can overheat and, in rare cases, catch fire.

What not to do

Do not press on the screen to "settle" it, do not puncture it, do not try to open it yourself, and do not leave the phone charging near fabric or paper. Keep it in a ventilated place, away from heat, and tell Help Cell on WhatsApp that it is a swollen battery.

Step by step

How the battery replacement works at Help Cell

Four steps, from the first message to the iPhone in your hand.

1
You send the model on WhatsApp
Takes a few minutes. Tell us the model and, if you can, send a photo of the battery health.
2
We confirm the part and the price
Help Cell replies with the price and the battery indicated for your iPhone.
3
We replace the battery in the store
Up to 2 hours on most models, at Floripa Shopping, while you wait.
4
You check it and take it home with a warranty
At pickup, you test the charging and take home the 90-day warranty.

Scope

What is included in the battery replacement

What you get with the replacement price and what is left out.

Included

A new battery for your model
Labor from the Help Cell technician
Charging and function test
90-day warranty on the service and the part

Not included

Other faults found during the check, such as the logic board or connector
Liquid damage that was already in the iPhone
New case, screen protector and accessories
Damage from a drop after the replacement

How much an iPhone battery replacement costs

The price of a battery replacement depends on the model and the quality of the part. That is why Help Cell does not publish a single price: send the model on WhatsApp and the reply comes with the price for your case.

Factors that change the battery replacement price
Factor	How it affects the price	Example
iPhone model	Each generation uses a different battery, with its own cost.	A battery for a recent iPhone usually costs more than one for an iPhone 8.
Quality of the part	Original, genuine and compatible parts have different prices and durability.	The same replacement with an original part and with a compatible part.
Condition of the phone	A swollen battery may have pushed the screen or the frame.	Screen lifted by a swollen battery.
Other faults along with the battery	A faulty connector or logic board adds to the service.	iPhone that does not charge even with a new battery.
Pickup and delivery	If Help Cell picks up the phone, a travel fee applies.	Pickup at home in Greater Florianópolis.

Get the price for my iPhone battery

What nobody tells you before a battery replacement

Replacing the battery seems simple, but a few details separate a good replacement from one that causes trouble months later.

Common mistakes when replacing an iPhone battery

Choosing only by the lowest price

A very cheap battery often has less capacity than advertised and lasts only a few months. Compare the price together with the part and the warranty.

Using a swollen battery

If you wait "a little longer", you risk the screen, the frame and your safety. Swelling is a reason to replace it right away.

Replacing the battery without checking the connector

If the iPhone charges badly because of dirt or a faulty connector, a new battery will not fix it. Help Cell checks first and, when cleaning the contacts is enough, it is done as a courtesy.

Checklist: before you bring in the iPhone

Take a screenshot of the battery health

It helps Help Cell confirm the wear and gives you a comparison after the replacement.

Note the model

Go to Settings, General, About to see the model name. With it, you can get the price without having the phone in your hand.

Back up if the phone still turns on

The replacement does not erase data, but a backup protects you from anything unexpected.

Comparison: original, genuine and compatible batteries

An overview so you know what to ask. Which battery Help Cell uses for your model, we tell you before we confirm the price.

What changes between battery types
Criteria	Original	Genuine	Compatible
Origin	Made by Apple	No fixed standard: ask where it comes from	Made by third parties
Capacity	Same as factory	Close to the original	Can be lower than advertised
Health warning in the menu	Usually shows normally	May vary by model	May not show, or may show a warning
Durability	High	Good, when factory quality	Varies a lot
Price	Highest	Middle	Lowest

Why replace your iPhone battery at Help Cell

Since 2007 in Florianópolis, at Floripa Shopping since 2012.

Up to 2 hours

Battery replaced while you wait, so you do not go days without your phone.

Our own labor

In-house technicians do the replacement. Nothing is outsourced.

90-day warranty

Covers the service and the replaced battery against defects.

Apple lineup our team knows

From the iPhone 7 to the Duo, with the team that works on each generation.

Logic board specialists

If the battery was not the only fault, the check will show it.

Contact cleaning as a courtesy

If the iPhone also charges badly, the cleaning is done as a courtesy.

Your model

Battery replacement for your iPhone model

Choose your model to see the repairs, the care tips and the price on request.

Where we are

We serve Florianópolis and Greater Florianópolis

Our store is inside Floripa Shopping. If you prefer, we can pick up your iPhone at home.

Store at Floripa Shopping

Help Cell, Floripa Shopping
Rod. Virgílio Várzea, 587, Saco Grande
Florianópolis, SC, 88054-605

Mon–Sat, 10am–10pm. Sunday, 2pm–8pm (no technical service).
WhatsApp +55 48 99110-7381

Pickup and delivery in Greater Florianópolis, for any service, with a fee.

Message us on WhatsApp

Reviews

What customers say about their battery replacement

Real reviews from people who replaced their iPhone battery at Help Cell, straight from Google.

They replaced my phone battery the same day even though it was an older model, and they also worked hard to find and apply a screen protector. Everything came out right, they do a great job with good service from the whole team.

Cristina RubyGoogle review, Jun 2026

I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.

Karina Fretta De OliveiraGoogle review, Jul 2026

Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!

Bruno CamargoGoogle review, Aug 2026

Questions

Frequently asked questions about iPhone battery replacement

How much does an iPhone battery replacement cost?

The price depends on the model and the quality of the part. Send the model on WhatsApp +55 48 99110-7381 and Help Cell will reply with the price for your case.

How long does a battery replacement take?

Up to 2 hours on most models, while you wait at the Floripa Shopping store. If the iPhone has another fault as well, the time may change and the store will tell you before starting.

Will I lose the data on my iPhone?

No. In a battery replacement, photos, contacts and apps stay on the phone. Even so, back up first if the iPhone still turns on. Help Cell also does data backup.

Is the battery you use original?

Ask about your model on WhatsApp. Help Cell explains which part it uses and what changes between original, genuine and compatible, so you can decide with the price in hand.

Does the battery replacement come with a warranty?

Yes. The 90-day warranty covers the service and the part against defects. It does not cover drops, liquid or misuse after the replacement.

How do I know if the battery really needs to be replaced?

Check the battery health in Settings and see if the iPhone shuts off with charge left or cannot last the day. Read the guide When to replace an iPhone battery: signs and battery health or send a screenshot on WhatsApp.

My iPhone battery is swollen. Is it dangerous?

It can be. Stop charging and using the phone, and bring it to the store. Do not press on or puncture the battery. Replacing it fixes the swelling, and Help Cell checks whether the screen or the frame were affected.

Do you offer pickup and delivery for iPhone?

Yes. Pickup and delivery is available in Greater Florianópolis, for any service, with a fee.

Other repairs

Other iPhone repairs

If the problem is not only the battery, see the most requested repairs along with it.

Get in touch

Get the price for your iPhone battery

Send us your iPhone model and how the battery is doing, and get the price. Prefer the phone? Call +55 48 3238-7381 or see how to reach us on WhatsApp and through other channels.