Up to 2 hours
Screen and battery ready the same day, so you're not left without a phone.
Asus Zenfone repair in Florianópolis
Zenfone with a cracked screen, weak battery, or not charging? Help Cell repairs your Asus at Floripa Shopping, with in-house technicians and a warranty.
- Screen and battery ready in up to 2 hours
- Technicians with over 10 years at the bench
- 90-day warranty on the repair
The Asus Zenfone repair service at Help Cell fixes the Zenfone line and the ROG Phone gaming line in Florianópolis: screen, battery, charging port, board, and water damage. Screen and battery replacements are ready in up to 2 hours, at our store in Floripa Shopping, and the price is agreed on WhatsApp.
Asus Zenfone repair: what Help Cell does
An Asus Zenfone repair is done at the bench, with the phone opened, by one of our in-house technicians. Asus sells few models in Brazil and its repair network there is small, so many people do not know where to turn. Help Cell repairs all brands, including this one, and is an independent repair shop, not linked to the manufacturer.
In practice, the repair ranges from the simplest, like replacing the screen, to the most detailed, like redoing the solder on a board component.
Zenfone and ROG Phone are not the same phone
The Zenfone is Asus's general-use line, known for smaller models that are not overly heavy. The ROG Phone is the gaming line, with a large battery, a cooling system, and touch-sensitive buttons on the sides. This changes how the phone is opened, the part needed, and the service time, so the exact model matters.
Asus parts are often harder to find
Because the brand sells fewer phones than Samsung or Motorola, not every part is in stock. Help Cell confirms the part for your model before setting the price and tells you if the wait is longer than usual.
If someone already opened your Asus
If a previous technician worked on the phone, tell us. Loose tape, extra screws, or badly redone glue change what needs to be done, and saying so at drop-off avoids surprises later.
Signs
When to take your Zenfone to a repair shop
If your Asus shows one of these six signs, it's worth a check before the problem gets worse.
Cracked or spotted screenCracked glass, colored lines, or a spot that keeps growing.
Battery drains fastYour Zenfone runs out of charge by mid-afternoon or shuts off on its own.
Doesn't charge properlyOnly charges at one angle of the cable, or doesn't recognize the charger.
Won't turn on after a dropBlack screen, no vibration, and no sign of life.
Dropped in water or got wetRain, sea, sink, or pool. Turn it off and don't charge it.
Phone overheatingUnusual heat can mean a faulty battery or board.
Step by step
How the Asus repair works at Help Cell
Four steps, from your first contact to your Zenfone working again.
- 1
You describe the problem
On WhatsApp, tell us the Asus model and what is happening.
- 2
We confirm the part and price
Help Cell checks the part for your model and replies with the price.
- 3
The technician does the repair
Screen and battery in up to 2 hours, at Floripa Shopping. Other faults need an assessment first.
- 4
You test it and take it home with a warranty
At pickup, you check the phone and get the 90-day warranty.
Scope
What's included in the Zenfone repair
What you get in the repair price and what is not covered.
Included
- New part for your model, when the repair needs one
- Help Cell technician's labor
- Testing of the repaired parts before pickup
- 90-day warranty on the repair
Not included
- Other faults found during the check, such as board or battery
- Liquid damage that was already in the phone
- New case, screen protector, and accessories
- Damage from a drop after the repair
How much does an Asus Zenfone repair cost?
The price depends on the model, the fault, and the part. Since each Zenfone has a different screen and battery, Help Cell does not publish one fixed price: send us the model and the problem on WhatsApp and we reply with the price for your case.
| Factor | How it affects the price | Example |
|---|---|---|
| Model | Newer lines and gaming models usually have more expensive parts. | Screen of a recent Zenfone vs. a Zenfone 8. |
| Type of fault | Replacing a part is faster than board repair. | Weak battery vs. a phone that won't turn on. |
| Part availability | A less common part may cost more and take longer. | Screen of a newly released model. |
| Frame condition | A frame bent by impact may need extra adjustment. | Zenfone that landed on a corner. |
| Several faults together | A drop and liquid often damage more than one part. | Cracked screen and loose charging port. |
What nobody tells you before repairing an Asus
Less common brands need more care when choosing who repairs them. These are the points that matter most.
Common mistakes when repairing a Zenfone
Going with the first shop that says "we fix any brand"
Ask if the technician has opened an Asus before and how the part for your model is. Someone who has never seen the phone inside can break a fragile flex cable or glue the screen on crooked.
Keep charging a phone that overheats or swells
If the back cover lifted or the screen came loose, the battery may be swollen. Stop charging it and bring it in for a replacement. See Swollen battery: what to do before it bursts.
Turning on a phone that fell in water
Turning it on with liquid inside can burn the board. Turn it off, take off the case, and get to a repair shop fast, because corrosion keeps spreading.
Checklist: before you bring in your Zenfone
Back up first if the phone still turns on
Screen or battery repairs do not erase data, but a backup protects you from surprises.
Write down the exact model name
In Settings, About phone shows the name. Zenfone 9 and Zenfone 10, for example, use different parts.
Have the charger and passcode handy
The technician may need to turn the phone on to test it. Confirm with Help Cell what they need.
Comparison: Zenfone and ROG Phone repairs
The two are both Asus, but the repair is quite different. Use the table to see what to expect.
| Criteria | Zenfone | ROG Phone |
|---|---|---|
| Use | Everyday use, work, and photos | Long, heavy gaming sessions |
| Battery | Standard size | Larger, with more wear per cycle |
| Heat | Heats up less | Has its own cooling system, which needs care when opening |
| Charging port | At the bottom | Many models also have a port on the side |
| Parts | Easier to find | Rarer, and ordered on request |
Why Help Cell
Why repair your Asus at Help Cell
Since 2007 in Florianópolis, at Floripa Shopping since 2012.
In-house technicians
Our own technicians do the repair. Nothing is outsourced.
90-day warranty
Covers the repair against defects, with clear rules.
All brands
From Asus to Samsung, the bench takes whatever comes in.
Board repair specialists
If the fault is on the board, the check shows the way forward.
Contact cleaning as a courtesy
If your Asus won't charge, cleaning the port is a courtesy.
Your model
Repair for your Asus model
Choose your model to see the repairs, the care it needs, and the price on request.
- Asus Zenfone 8 repair
- Asus Zenfone 9 repair
- Asus Zenfone 10 repair
- Asus Zenfone 11 Ultra repair
- Asus Zenfone 12 Ultra repair
- Asus ROG Phone 9 repair
| Model | When to open its page |
|---|---|
| Asus Zenfone 8 repair | Compact phone that lost battery life or has a cracked screen. |
| Asus Zenfone 9 repair | Charging, screen, or water damage. |
| Asus Zenfone 10 repair | Screen, battery, or charging port repair. |
| Asus Zenfone 11 Ultra repair | Large model with a damaged screen or camera. |
| Asus Zenfone 12 Ultra repair | Newest line, with parts on request. |
| Asus ROG Phone 9 repair | Gaming phone that overheats, won't charge, or was dropped. |
Where we are
We serve Florianópolis and Greater Florianópolis
The store is inside Floripa Shopping. If you prefer, we can pick up your Asus at your home.
Store at Floripa Shopping
Help Cell, Floripa ShoppingRod. Virgílio Várzea, 587, Saco Grande
Florianópolis, SC, 88054-605
- Mon–Sat, 10am–10pm. Sunday, 2pm–8pm (no repair service).
- WhatsApp +55 48 99110-7381
Pickup and delivery across Greater Florianópolis for any repair, with a fee.
Message us on WhatsAppReviews
What Help Cell customers say
Real reviews from people who got their phone fixed at Help Cell, straight from Google.
Matheus looked after me very well! He was super attentive and managed to help me with my phone, which had dirt in the charging port. He fixed it quickly and explained everything clearly. Excellent service!
I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.
Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!
Bruno CamargoGoogle review, Aug 2026Questions
Frequently asked questions about Asus Zenfone repair
How much does an Asus Zenfone repair cost?
The price depends on the model, the fault, and the part. Send us the model and what happened on WhatsApp +55 48 99110-7381, and Help Cell replies with the price.
How long does the repair take?
Screen and battery replacements are ready in up to 2 hours, while you wait at Floripa Shopping. Other repairs, like board work, need an assessment, and the store gives you the time before starting.
Is Help Cell an authorized Asus service center?
No. Help Cell is a specialized, independent repair shop, not linked to Asus. The advantage is fast service, on the same day, instead of sending the phone far away.
Will I lose the data on my Zenfone?
For a screen, battery, or port replacement, your data stays on the phone. Still, back it up if the Asus still turns on. Help Cell also does data backup.
Is the Asus part original?
Ask about your model on WhatsApp. Help Cell explains which part it uses and how it differs from the alternatives, so you can decide with the price in hand.
Does the repair come with a warranty?
Yes. The 90-day warranty covers the repair against defects. It does not cover drops, liquid, or misuse after the repair.
Do you repair the ROG Phone, the gaming phone?
Yes, Help Cell repairs the ROG Phone 9 and others in the line. Since parts are less common, the wait and price are confirmed before starting.
Do you offer pickup and delivery for Asus phones?
Yes. The pickup and delivery service covers Greater Florianópolis, for any repair, with a fee.
Other repairs
Other services for your Android phone
If the problem goes beyond the Asus, see the most requested Android repairs. We also repair Google Pixel phones.
Battery replacement
For longer battery life, see Android battery replacement.
See the repairScreen replacement
Cracked glass or a spotted image: Android screen replacement in up to 2 hours.
See the repairCharging port
Phone won't charge: Android charging port replacement.
See the repairTalk to us
Ask for your Asus Zenfone repair price
Send us the Asus model and what happened, and get the price. Prefer to call? Ring +55 48 3238-7381 or see the contact page to message us on WhatsApp.
Ask for my Asus Zenfone price