Asus ROG Phone 9
See the repair service for the Asus ROG Phone 9.
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Cracked screen or battery dying? Help Cell repairs the Asus Zenfone 12 Ultra at Floripa Shopping, with screen and battery replacement in up to 2 hours in most cases and a 90-day warranty.
To repair the Asus Zenfone 12 Ultra in Florianópolis, just message Help Cell on WhatsApp and describe the problem. The store, at Floripa Shopping, replaces the screen and battery in up to 2 hours in most cases, and also fixes the charging connector and the board. The price is agreed in the chat.
See what each repair includes and ask for the price directly on WhatsApp.
| Repair | What is included | Timing | Price |
|---|---|---|---|
| Screen replacement | New screen, labor and testing | Up to 2 hours | Ask on WhatsApp |
| Battery replacement | New battery, labor and testing | Up to 2 hours | Ask on WhatsApp |
| Charging connector | New connector and charging test | Agreed after the check | Ask on WhatsApp |
| Board repair | Check and micro-soldering | Agreed after the check | Ask on WhatsApp |
The Zenfone 12 Ultra has a 6.78-inch AMOLED screen, and the replacement covers the whole unit: glass, touch and display. If the phone was dropped and the image has spots, lines or the touch fails, the repair covers it.
Because the screen is large, it often cracks when the phone lands on a corner. Read about Android phone screen replacement and bring the phone in so the team can check the part. If you wait at the store, the timing is up to 2 hours in most cases.
This model comes from the factory with a 5,500 mAh battery, one of the largest in its class. After months of use, the battery holds less charge, and the phone starts asking for a charger in the middle of the afternoon or shuts off on its own.
In that case, an Android phone battery replacement usually restores the battery life. If the back is swelling or lifting, stop using the phone and bring it in. If the problem is a cable that does not stay connected, see the phone charging connector replacement.
Common signs that the phone needs a repair.
Four quick checks help the team give you the right price.
| What you see | What it may be | Likely repair |
|---|---|---|
| Cracked glass, but the image shows | Damage only to the glass or to the screen assembly | Screen replacement |
| Phone shuts off at 30% or 40% | Worn-out battery | Battery replacement |
| Charges only at one angle of the cable | Dirt or wear in the connector | Cleaning or replacing the connector |
| Does not turn on and shows no signs of life | Problem in the board or the battery | Check and board repair |
The Zenfone 12 Ultra is a high-end phone, with a Snapdragon 8 Elite processor, a matte glass back and an aluminum frame. So a drop can affect the front and the back, and Help Cell checks both sides before giving you a price.
The main camera has a gimbal-type stabilizer. If the photos come out blurry after a knock, tell us on WhatsApp: the team checks whether the problem is in the camera or somewhere else. Deeper cases go to phone board repair, done with micro-soldering.
Tell us what happened to the phone.
Help Cell confirms the part and sends you the price.
Screen and battery in up to 2 hours in most cases.
You check the phone and get a 90-day warranty.
The price depends on the part and the condition of the phone. Send a message to WhatsApp +55 48 99110-7381 and Help Cell will reply with the price.
Up to 2 hours in most cases, while you wait at Floripa Shopping. If there is another problem as well, the store tells you the timing before starting.
Yes, the store repairs phones of all brands. If the part is not in the store at the time, the team tells you the timing when they send the price.
With a screen or battery replacement, your data is not erased. Even so, make a backup if the phone turns on. If it does not turn on, tell the team on WhatsApp so they can check it.
It depends on the repair and the part available. Ask on WhatsApp before you agree, and the team will tell you the type of part.
No. Help Cell only repairs phones. It does not sell phones or unlock them. The store has parts and accessories, but the Zenfone 12 Ultra is not for sale.
The repair comes with a 90-day warranty. If the replaced part fails in that period, bring the phone back to the store.
If you have another phone from this brand, see the page for your model.
See the repair service for the Asus ROG Phone 9.
View modelSee the repair service for the Asus Zenfone 8.
View modelSee the repair service for the Asus Zenfone 9.
View model“Mykael looked after me really well, proactive and attentive. He installed my camera protector and helped me choose a case with care. It was an iPhone 17 Pro Max. Congratulations to the store!”
Celio De Melo Matos★★★★★5-star Google review, Feb 2026“Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!”
Bruno Camargo★★★★★5-star Google review, Aug 2026See all reviews on Google. Original review in Portuguese, translated.
Tell us what happened to the phone and get the repair price from Help Cell.
Ask for the price of my Asus Zenfone 12 Ultra