Mon–Sat, 10am–10pm, at Floripa Shopping · Sunday, 2pm–8pm
Help Cell technician with gloves and magnifier repairing an LG phone on the bench

LG repair in Florianópolis

Is your LG broken, and the brand no longer makes phones? Help Cell repairs LG K and LG Velvet phones at Floripa Shopping, with screen and battery replacement in up to 2 hours.

  • Screen and battery ready in up to 2 hours
  • Technicians with over 10 years at the bench
  • 90-day warranty on the repair

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The LG repair service at Help Cell fixes K-series and Velvet phones in Florianópolis, even though LG no longer makes phones. We do screen replacement, battery replacement, charging port repair, logic board repair and cleaning of water-damaged devices. Screens and batteries are ready in up to 2 hours at Floripa Shopping, and you ask for the price on WhatsApp.

Who repairs LG phones in Florianópolis today

LG stopped selling phones, but your device can still be repaired by an independent repair shop. Help Cell repairs all brands, and an LG goes on the bench like any other Android: the technician opens it, diagnoses it and replaces whatever is faulty.

People who still use an LG usually have a good reason: the phone works well, a new phone costs a lot, or they like the big screen. Repairing is almost always cheaper than buying another phone, and you keep everything on the same device.

What changed after LG left the phone market

Without the maker selling new models, repairs depend on replacement parts already on the market. For the best-selling models, such as the K series, screens, batteries and charging ports can still be found. For rarer models, availability varies, and Help Cell confirms the part before setting the price.

Independent repair: what it means

Help Cell is not an authorized service network for any brand. This means the repair does not depend on a contract with the manufacturer, and you deal directly with the shop. If your LG is still under the manufacturer's warranty, check the terms with the manufacturer before opening the device anywhere.

What Help Cell does not do for LG

The shop does not unlock devices and does not sell phones, new or used. Our focus is repair: getting your LG working again.

Warning signs

When to take your LG in for repair

If you recognize one of these six signs, bring the device in before the problem gets worse.

Cracked or spotted screenBroken glass, colored lines or dark spots on the image.
Battery that runs out fastThe LG doesn't last until the end of the day, or it shuts off with charge left.
Doesn't charge properlyIt only charges at a certain angle, or the cable has to be bent.
Won't turn on or gets stuck on the logoBlack screen after a drop, or stuck on the LG logo.
Dropped in water or the seaIt got wet and stopped, or came back with a foggy screen and a faulty touch.
Back or screen liftingIt may be a swollen battery: stop charging and bring the device in.
Step by step

How the LG repair works at Help Cell

Four steps, from the first contact until the phone is back in your hands.

  1. 1

    You tell us what happened

    Send the LG model and the problem on WhatsApp, preferably with a photo.

  2. 2

    We confirm the part and the price

    Help Cell checks whether the part for your model is available and sends you the price.

  3. 3

    We repair it in the shop

    Screen and battery in up to 2 hours, at Floripa Shopping. Other problems need an assessment.

  4. 4

    You test it and take it home

    At pick-up you check the device and get the repair warranty.

What's included

What Help Cell repairs on your LG

What is part of the service and what is not covered by the agreed price.

Repairs we do

  • Screen replacement, with touch and display test
  • Battery replacement
  • Charging port replaced or cleaned
  • Logic board repair, with micro-soldering
  • Chemical cleaning for water-damaged devices

Not included

  • Device unlocking
  • Sale of new or used phones
  • Other faults found during assessment, which are quoted separately
  • Damage from a drop or liquid after the repair
  • A part that is no longer available on the market for the model
Your model

Repair for your LG model

Choose your model and see the most common faults, care tips and the price on request.

How much does an LG repair cost

The repair price depends on the model, the fault and the part available. Help Cell does not publish a single price: send the model and the problem on WhatsApp and the reply will include the price for your case.

Factors that change the price of an LG repair
FactorHow it affects the priceExample
ModelPremium models usually have more expensive parts than entry-level ones.The Velvet's screen tends to cost more than a K41S screen.
FaultA battery is a simpler repair than a logic board.Battery replacement compared with logic board repair.
Part availabilityParts for a less popular model can be harder to find.A part that has to be sourced from a supplier.
Part qualityParts of different quality have different prices and lifespans.A battery from a reliable source compared with one from an unclear source.
Combined damageA drop that breaks the screen and bends the frame adds to the work.Cracked screen with a swollen battery.
Get the price for my LG

Is it worth repairing an LG? How to decide

In most cases it is, as long as the part exists and the phone still meets your needs. These criteria help you decide before you spend money.

Criteria for choosing between repairing and replacing your phone

The fault is with a common part

Screens, batteries and charging ports are the most common repairs and are usually worth it. A logic board fault on a very old device needs a case-by-case assessment.

The LG still meets your needs

If you use it for calls, messages, social media and maps, a well-repaired LG will keep serving you. If the apps you need no longer run well, it may be time to replace it.

The repair price compared with the phone's price

Ask for the price on WhatsApp and compare it with what you would pay for another phone. Help Cell does not sell phones, so the decision is yours, with no pressure to buy anything.

Common mistakes with LG phones

Continuing to charge with a swollen battery

If the back or the screen is lifting, stop charging. A swollen battery is a risk, and the sooner it is replaced, the better. Read Swollen battery: what to do before it bursts.

Using any charger and cable

A bad cable strains the charging port and the battery. To make your LG last longer, see How to make your phone battery last longer.

Leaving a wet phone switched on

If it fell in water, switch it off and bring it in. Turning it on or charging it can short the logic board. Our chemical cleaning service is made for these cases.

Checklist before you bring in your LG

Write down the exact model

In Settings, About phone, you will find the model name. With it, Help Cell can tell you if the part is available without needing the device.

Back up your data if the phone still turns on

Replacing the screen or battery does not erase data, but a backup protects you from any surprise. The shop also does data backup.

Bring the charger and the passcode

The shop may need to turn the device on to test it.

Why Help Cell

Why repair your LG at Help Cell

Since 2007 in Florianópolis, at Floripa Shopping since 2012.

Up to 2 hours

LG screen and battery ready the same day, so you're not left without a phone.

Our own technicians

Our own technicians do the repair. Nothing is outsourced.

90-day warranty

Covers the repair against defects, under the shop's terms.

Repairs all brands

A brand that has left the market can still come to our bench.

Logic board specialists

If the fault goes deeper than the screen, the assessment will show it.

Contact cleaning as a courtesy

If your LG won't charge, cleaning the charging port is a courtesy.

Where we are

We serve Florianópolis and Greater Florianópolis

Our shop is inside Floripa Shopping. If you prefer, we can pick up your LG from your home.

Shop at Floripa Shopping

Help Cell, Floripa Shopping
Rod. Virgílio Várzea, 587, Saco Grande
Florianópolis, SC, 88054-605
  • Mon–Sat, 10am–10pm. Sunday, 2pm–8pm (no repair service).
  • WhatsApp +55 48 99110-7381

Pick-up and delivery across Greater Florianópolis for any repair, with a fee.

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Reviews

What Help Cell customers say

Real customer reviews, straight from Google.

Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!
Bruno CamargoGoogle review, Aug 2026
Mykael looked after me really well, proactive and attentive. He installed my camera protector and helped me choose a case with care. It was an iPhone 17 Pro Max. Congratulations to the store!
Celio De Melo MatosGoogle review, Feb 2026
I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.
Karina Fretta De OliveiraGoogle review, Jul 2026
Questions

Frequently asked questions about LG repair

How much does an LG repair cost?

It depends on the model, the fault and the part. Send the model and the problem on WhatsApp +55 48 99110-7381 and Help Cell will reply with the price.

Does LG still provide support or parts?

Help Cell does not represent LG, so the official answer comes from the manufacturer. At the bench, what matters is whether a part exists on the market for your model, and the shop confirms this before setting the price.

How long does an LG screen or battery replacement take?

Up to 2 hours, while you wait at Floripa Shopping. If the device has another fault as well, the time may change and the shop will tell you first. For Android screen replacement, the process is the same.

Will I lose my LG's photos and data?

With a screen or battery replacement, your data stays on the device. If the LG still turns on, back it up first, just in case.

Can the LG battery be replaced?

Yes, the battery can be replaced at the bench. See the page on phone battery replacement to understand the signs and the process.

Does the repair come with a warranty?

Yes. The 90-day warranty covers the repair against defects. It does not cover drops, liquid or misuse after the repair.

Do you unlock LGs or sell phones?

No. Help Cell does not unlock devices and does not sell phones. The shop only repairs.

Do you pick up the LG from my home?

Yes. Pick-up and delivery covers Greater Florianópolis, for any repair, with a fee.

Other services

Other repairs and Android brands

If your problem is different, or you have another brand at home, see these pages.

Google Pixel repair

Repairs for Pixel phones of several generations, done in the shop.

See the brand
Talk to us

Ask for your LG repair price

Send us the LG model and what happened, and get your price. Prefer to call? Ring +55 48 3238-7381. Or message us on WhatsApp, which is the fastest way.

Get the price for my LG
More details (optional)

WhatsApp is still the fastest way.

Help Cell is an independent repair shop, not an Apple Authorized Service Provider. We repair your device; we do not sell phones.
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