iPhone repair service
Screen, battery, charging port, logic board and water damage.
See iPhone repairs
Apple repair service for businesses in Florianópolis
iPhones, iPads and MacBooks that stop working cost your company money. Help Cell looks after your company's Apple devices, with service agreed in advance and pickup and delivery.
- iPhone screen and battery in up to 2 hours
- Our own technicians, with more than 10 years of experience
- 90-day warranty on the repair and the part
An Apple repair service for businesses is a service for teams that have several iPhones, iPads and MacBooks and cannot afford to have them stop working. Help Cell repairs the devices at Floripa Shopping, agrees on how the service will work with your company, and offers pickup and delivery across Greater Florianópolis. We are an independent repair shop, not an Apple Authorized Service Provider.
What an Apple repair service for businesses is
It is an agreement between a company and a repair shop to look after the Apple devices its team uses at work. Instead of each employee looking for a repair on their own, the company has one fixed contact, a known way to send the device, and a person in charge who receives what was done.
In practice, the manager talks to Help Cell on WhatsApp, says which device broke, and chooses between bringing it to the shop or asking for pickup. If the company wants an ongoing agreement, with visits or packages, that goes into the phone maintenance contract for businesses.
Which types of company it is for
It is for any company that has Apple devices in its daily work: shops, offices, clinics, service companies and chains. The more people depend on the device to sell, serve or sign, the more it makes sense to have a fixed partner.
Which devices are covered
The iPhone, iPad, MacBook, Apple Watch and AirPods are covered. Help Cell does not do common computer repair, such as desktops, laptops from other brands, SSDs and viruses.
Independent repair shop, not Apple authorized
Help Cell is not an Apple Authorized Service Provider. This means the shop is not an extension of the manufacturer: it is a specialized repair service that works on its own, with our own technicians. If the device is still under Apple's warranty, check Apple's rules before having the device opened anywhere.
Signs
When a company needs a partner for its Apple devices
If one of these six situations is yours, treat it as a contract, not a one-off repair.
Several devices breakingThree or four repairs a month already justify an agreement.
Employee without a deviceEvery hour without an iPhone or MacBook is a lost sale or lost customer service.
Battery dying in the middle of the shiftField staff depend on their phones all day.
Wet device in the fieldRain and sea air are a common problem for people who work outdoors.
MacBook slow or not turning onThe finance or design laptop cannot wait weeks.
Everyone fixes it their own wayWithout a standard, nobody knows how much the company spends on repairs.
Devices
Which Apple devices Help Cell repairs for businesses
Six families of Apple devices, all handled at our own workbench in the shop.
MacBook repair service
Screen, battery, keyboard, thermal paste and water-damaged MacBook.
See MacBook repairsiPad repair service
Screen and battery replacement for the tablet used at the counter or in the field.
See iPad repairsApple Watch repair service
Repair of the watch worn every day at work.
See Apple Watch repairsAirPods repair service
Earbuds used on calls and at customer service that stopped working.
See AirPods repairsAll Apple repair services
A summary of everything Help Cell repairs from Apple.
See the Apple lineStep by step
How the service for businesses works
Four steps so your company stops improvising and has a clear path for every broken device.
- 1
The company tells us what it has
How many devices, what kind, and how the team works.
- 2
Help Cell prepares the quote
The price and terms are agreed on WhatsApp, with no fixed price list.
- 3
The device goes to the workbench
Brought to the shop or picked up by us, with a fee. iPhone screens and batteries are ready in up to 2 hours.
- 4
The company receives and checks it
The person in charge tests the device and gets the 90-day warranty.
Scope
What is and is not included in the Apple service for businesses
So the manager knows what to expect before signing.
Included
- Repair of iPhone, iPad, MacBook, Apple Watch and AirPods
- Labor from Help Cell technicians
- Pickup and delivery across Greater Florianópolis, with a fee
- 90-day warranty on the repair and the part
Not included
- Sale, exchange or loan of devices
- Device unlocking
- Common computer repair: desktops, laptops from other brands, SSDs and viruses
- Apple Authorized Service Provider status or service
How much an Apple repair service for businesses costs
The price depends on how many devices the company has and which repairs they need. That is why Help Cell does not publish a price: tell us your situation on WhatsApp and the quote arrives with the numbers for your case.
| Factor | How it affects the price | Example |
|---|---|---|
| Number of devices | Companies with more devices can agree on different terms. | A team of 3 people and a chain with 40 iPhones. |
| Type of device | MacBooks, iPhones and AirPods have different parts and bench hours. | Replacing the battery of an iPhone and of a MacBook. |
| Model and age | Recent models usually have more expensive parts. | A recent-generation MacBook and an older iPhone. |
| Frequency | Frequent repairs can move into an ongoing agreement. | Battery replacement for the team every six months. |
| Pickup and delivery | The fee depends on the distance to the company. | An office in Florianópolis and a branch in another city. |
What nobody tells you before hiring repair service for your team
A company that chooses only by the price of each repair usually finds problems later. These are the most common ones.
Common mistakes when looking after the company's Apple devices
Letting each employee solve it alone
Without a standard, the company pays for repairs in many different ways and does not know how much it spends. Using one contact makes the cost visible.
Sending the device without removing company data
Emails, spreadsheets and passwords stay on the device. Before sending it, the person in charge should make a backup and tell Help Cell if there is sensitive data. See more in our guide on how to protect data during a repair.
Waiting for the device to die before acting
A battery that drains fast and a cracked screen give warning signs first. Replacing parts at the right time costs less than being without the device on the worst day.
Checklist: before asking for a quote
List the devices
Write down how many there are, what kind, and the model of each. In Settings, General, About, the iPhone shows the model name.
Decide who is in charge
Pick one person who talks to Help Cell, approves the price and receives the device back.
Check whether you need an invoice
If the company needs a Brazilian tax invoice (nota fiscal) to pay, let us know at the first contact.
Comparison: one-off repair, business service and ongoing contract
Three ways to look after the devices. The right choice depends on how many devices the company has and how much downtime costs.
| Criterion | One-off repair | Business service | Ongoing contract |
|---|---|---|---|
| Contact | Each person on their own | One person in charge at the company | One person in charge and written terms |
| Best for | A device that broke once | Teams with several Apple devices | People who repair devices often |
| Cost control | Spread out, hard to add up | Concentrated in one agreement | Predictable, agreed in advance |
| Pickup and delivery | Requested case by case | Arranged with the company | Arranged in the contract |
| To see | Pages for each repair | This page | Phone maintenance contract for businesses |
Why Help Cell
Why look after the company's Apple devices with Help Cell
Since 2007 in Florianópolis, at Floripa Shopping since 2012.
Up to 2 hours
iPhone screens and batteries ready the same day, without stopping the team.
Our own technicians
The shop's technicians do the repairs. Nothing is outsourced.
90-day warranty
Covers the service and the replaced part against defects.
Experience with businesses
The founder has served a sanitation company for seven years and a supermarket chain.
Logic board specialists
If the problem goes beyond the screen or battery, the assessment will show it.
Contact cleaning as a courtesy
If the device does not charge, cleaning the connector is a courtesy.
Where we are
We serve businesses in Florianópolis and Greater Florianópolis
The shop is inside Floripa Shopping. If the team cannot leave, we pick up the devices at the company.
Shop at Floripa Shopping
Help Cell, Floripa ShoppingRod. Virgílio Várzea, 587, Saco Grande
Florianópolis, SC, 88054-605
- Mon–Sat, 10am–10pm. Sunday, 2pm–8pm (no repair service).
- WhatsApp +55 48 99110-7381
Pickup and delivery across Greater Florianópolis, with a fee. To arrange it with your company, just message us on WhatsApp.
Arrange pickup of the company's devicesReviews
What Help Cell customers say
Real Google reviews from people who left a device at the shop.
I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.
Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!
Bruno CamargoGoogle review, Aug 2026They replaced my phone battery the same day even though it was an older model, and they also worked hard to find and apply a screen protector. Everything came out right, they do a great job with good service from the whole team.
Cristina RubyGoogle review, Jun 2026Questions
Frequently asked questions about Apple repair service for businesses
How much does an Apple repair service for businesses cost?
It depends on how many devices the company has and the repairs they need. Tell us your situation on WhatsApp +55 48 99110-7381 and Help Cell will reply with a quote.
How long will a team's device be out of use?
iPhone screen and battery replacements are ready in up to 2 hours. Other repairs take a time that depends on the problem, and the shop tells you before starting.
Is Help Cell an Apple authorized service provider?
No. Help Cell is an independent, specialized repair shop, with no authorization link to Apple. It has repaired Apple devices for people and companies for many years, with its own technicians.
Do you pick up and deliver devices at the company?
Yes. Pickup and delivery covers Greater Florianópolis, with a fee. Agree on the schedule with your company on WhatsApp.
Is company data safe during a repair?
In repairs like screen and battery, the data stays on the device. Even so, the best option is to make a backup first and tell Help Cell if the device has sensitive information.
Do repairs come with a warranty?
Yes. The 90-day warranty covers the service and the part against defects. It does not cover drops, liquid or misuse after the repair.
Do you issue Brazilian tax invoices (nota fiscal) for companies?
Let us know at the first contact that your company needs a nota fiscal, so Help Cell can confirm how to do it.
Can we sign a fixed contract instead of asking for repairs each time?
Yes. For companies that repair devices often, there is the phone maintenance contract for businesses, with terms agreed in advance.
For businesses
Other services for businesses
If your company also wants an ongoing agreement, start here.
Phone maintenance contract for businesses
Terms agreed in advance for the whole team.
See the maintenance contractPickup and delivery
Help Cell picks up and returns the device across Greater Florianópolis.
See pickup and deliveryPhone repair for businesses
A summary of everything Help Cell does for companies.
See the service for businessesRepair guides for whoever looks after the team's devices
Contact us
Ask for a quote for the company's Apple devices
Tell us how many devices there are and which ones the team uses, and get a quote. Prefer the phone? Call +55 48 3238-7381.
Ask for a quote for the company's Apple devices