Mon–Sat, 10am–10pm, at Floripa Shopping · Sunday, 2pm–8pm
Help Cell technician with gloves and a magnifier repairing a Motorola phone on the bench

Moto E13 repair in Florianópolis: screen and battery

Help Cell repairs the Moto E13 at Floripa Shopping, with screen and battery replacement in up to 2 hours in most cases and a 90-day warranty. The shop only repairs phones: we do not sell or trade in phones.

  • Screen and battery in up to 2 hours
  • 90-day warranty
  • All brands, including Motorola

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Help Cell repairs the Moto E13 in Florianópolis, at Floripa Shopping: screen replacement, battery replacement, charging connector, wet phone and board repair. Screen and battery are ready in up to 2 hours in most cases. You agree on the price on WhatsApp, with your model number at hand.

Repairs

Moto E13 repairs at Help Cell

Choose the repair and ask for the price on WhatsApp with your Moto E13 model.

Repairs, what is included, time and price for the Moto E13
RepairWhat is includedTimePrice
Screen replacementNew screen, labor and testingUp to 2 hoursAsk on WhatsApp
Battery replacementNew battery, labor and testingUp to 2 hoursAsk on WhatsApp
Charging connectorNew connector and charging testConfirmed after the check-upAsk on WhatsApp
Wet phoneChemical cleaning and testingConfirmed after the check-upAsk on WhatsApp
Board repairCheck-up and micro-solderingConfirmed after the check-upAsk on WhatsApp
CameraCamera module and photo testConfirmed after the check-upAsk on WhatsApp
Speaker and microphoneNew part and audio testConfirmed after the check-upAsk on WhatsApp
Buttons and vibrationButton or vibration motorConfirmed after the check-upAsk on WhatsApp

Moto E13 screen replacement

The Moto E13 has a 6.5-inch LCD IPS screen, with HD+ resolution (720 x 1600). The replacement covers the whole assembly: glass, touch sensor and display. It is ready in up to 2 hours in most cases, while you wait in the shop.

If the image has spots or lines, or touch fails after a drop, the display may be damaged even if the glass is intact. See the full service on the Motorola screen replacement page.

Moto E13 battery replacement

The Moto E13 comes from the factory with a 5,000 mAh battery. Over time it loses capacity: the phone drains early, shuts off with charge left, or heats up while charging. In these cases the replacement usually fixes it, in up to 2 hours in most cases.

See how it works on the Motorola battery replacement page. If the battery is swollen, stop using the phone and bring it to the shop.

Moto E13 that does not charge: what to check first

The Moto E13 charges through a USB-C port, and most of the time the charging problem starts with dirt in the port or with the cable. Do this quick test before coming to the shop:

  • Swap the cable and the charger for ones you know work.
  • Look into the port with a flashlight: dust and lint block the plug.
  • If the cable comes out easily or only charges in one position, the connector is worn.
  • If none of this changes anything, ask for a charging connector replacement.

When the phone does not turn on at all, the cause may be on the board. See phone board repair.

At the counter

Common Moto E13 problems

The faults that most often come in for entry-level phones like this one.

Battery drops fastRuns out before the end of the day or shuts off on its own.
Screen cracked from a fallThe glass breaks, and sometimes touch fails too.
Charging failingThe cable does not hold or the phone does not charge.
Wet or not turning onFell in water or went completely dead after a fall.
Specs

What about the Moto E13 matters for the repair

These details help confirm the right part before giving the price.

Moto E13 features that matter for the repair
ItemOn the Moto E13Why it matters
Screen6.5-inch LCD IPS, HD+Sets the screen replacement part
Battery5,000 mAhSets the new battery to use
Charging portUSB-CSets the connector for the charging repair
Headphone jack3.5 mm (P2) jackCan be the cause of audio faults
Step by step

How your Moto E13 repair works

  1. 1

    You send the model on WhatsApp

    Say it is a Moto E13 and what happened.

  2. 2

    We confirm the part and the price

    Help Cell replies with the repair price.

  3. 3

    We repair it in the shop

    Screen and battery in up to 2 hours in most cases.

  4. 4

    You test it and take it with a warranty

    You check the phone at the shop and take it with the 90-day warranty.

Questions

Common questions about Moto E13 repair

How much is a screen replacement for the Moto E13?

The price depends on the part and the condition of the phone. Send the model on WhatsApp +55 48 99110-7381 and Help Cell will send you the price.

How long does a Moto E13 battery replacement take?

Up to 2 hours in most cases, while you wait at Floripa Shopping. If the phone has another problem too, the shop will tell you the time before starting.

Is it worth repairing the Moto E13 or is it better to get a new phone?

In most cases of a cracked screen or a weak battery, repair is the cheaper option and keeps your data and apps the way they are. Help Cell gives you the price before any service, and you decide.

Will I lose my data when the Moto E13 is repaired?

Screen and battery replacements do not touch your files. Even so, back up first if the phone still turns on. For board repairs and wet phones, the shop explains the risk before starting.

My Moto E13 got wet. What should I do?

Turn it off, do not charge it, and bring it in as soon as possible. Do not use rice or a hair dryer, because the corrosion keeps going inside. Chemical cleaning reduces the damage when it is done early.

My Moto E13 does not charge. Could it just be dirt?

It could be. Dust in the USB-C port is a common cause, and cleaning the contacts as a courtesy often fixes it. If it does not, the shop checks the charging connector.

Does Help Cell sell the Moto E13?

No. Help Cell only repairs phones and does not sell new or used phones. The shop has parts and accessories, but not the Moto E13 itself.

Does the Moto E13 repair come with a warranty?

Yes, Help Cell gives a 90-day warranty. See the terms on the 90-day warranty page.

Other models

Other Motorola models

See also the repairs for nearby models.

Moto E14

See the Moto E14 repair service, with screen and battery.

See the model

Moto E15

See the Moto E15 repair service, with screen and battery.

See the model

Moto G04

See the Moto G04 repair service, with screen and battery.

See the model

See all Motorola repairs

Google reviews

What customers say on Google

“Matheus looked after me very well! He was super attentive and managed to help me with my phone, which had dirt in the charging port. He fixed it quickly and explained everything clearly. Excellent service!”

Lohanny Gvn★★★★★5-star Google review, May 2026

“Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!”

Bruno Camargo★★★★★5-star Google review, Aug 2026

Ask for the price of your Moto E13

Tell us what happened to the phone and get the repair price.

Ask for the price of my Moto E13
Help Cell is an independent repair shop, not an Apple Authorized Service Provider. We repair your device; we do not sell phones.
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