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Blurry photos, shaky images or a camera that won't open? Help Cell replaces the camera on your Android phone at Floripa Shopping, rear or front, and you leave with the phone tested and under warranty.
A phone camera replacement is the repair where the faulty camera module, rear or front, is swapped for a new one. It is for people with blurry photos, shaky images, a camera that won't open or a broken lens. At Help Cell the phone is checked and repaired at Floripa Shopping, with a 90-day warranty.
The phone camera is a small module with a lens, an image sensor and, in many models, a motor that helps with focus and stabilization. When one of these parts fails, the photo comes out bad or the camera stops working. The fix is usually to replace the whole module. The phone, with its data and apps, stays the same.
The repair is done at the workbench, with the phone open, and ends with a test of photo, video and focus before delivery.
The rear camera is the main one, used for everyday photos and videos. The front camera is the selfie and video call camera, at the top of the screen. Each one is a different module, with its own part. That is why the fault has to be located before a price is given.
The camera glass is only the crystal cover over the lens. When it cracks and the module underneath is fine, on some models only that glass can be replaced. When the module is damaged, the whole unit is replaced. Help Cell tells you which case yours is after looking at the phone.
Many Android phones have two, three or more lenses on the back: main, ultra-wide, macro and zoom. Each lens is a module. Only one may be faulty, and in that case only that one is replaced.
If you recognize one of these six signs, the fault is probably in the camera module.
Four steps, from the first message to the phone in your hand.
Tell us the brand, the model and which camera has the problem. A bad photo helps.
The technician confirms whether the problem is the module, the glass or another part.
The repair is done at Floripa Shopping.
At pickup, you open the camera, take a photo and leave with the 90-day warranty.
What you get in the replacement price and what is not included.
The price of a camera replacement depends on the model, on which camera it is and on the part. That is why Help Cell does not publish a single price: send the model and what is happening with the camera on WhatsApp, and the reply comes with the price for your case.
| Factor | How it affects the price | Example |
|---|---|---|
| Phone model | Newer and more advanced models usually have more expensive cameras. | A camera on a high-end phone usually costs more than one on an entry-level phone. |
| Which camera it is | Main, ultra-wide, macro, zoom and front cameras have different parts and prices. | Replacing only the front camera is different from replacing the main one. |
| Glass only or module | When only the lens glass is broken, the service can be smaller. | Cracked glass with a photo that is still sharp. |
| Part quality | Parts from different sources vary in image quality and durability. | Two cameras for the same model, with different results. |
| Other damage together with the camera | A drop or liquid may have damaged other parts. | A phone that fell and broke both the camera and the screen. |
Before replacing the camera, it is worth ruling out simple causes and avoiding mistakes that cost money. These are the most common points.
Fingerprints and a badly fitted case make photos look blurry. Clean with a soft cloth and test again.
If the camera only freezes inside an app, restarting the phone and updating the system can fix it, with no part replaced.
If the image shows in a social media app but not in the phone's camera app, the problem may be software.
If only one camera fails, the fault is in that module. If both fail, the cause may be the board.
Spending money on a new part without testing the basics is the most common mistake. A technician confirms the fault before replacing anything.
Dust and moisture get in through the crack and can damage the sensor. If you can't replace it now, keep the phone away from water.
If the phone fell into water, the priority is the chemical cleaning. Replacing the camera first can hide the real problem.
A general view to help you understand where the fault usually is. The final diagnosis only comes with the phone on the bench.
| Criterion | Lens glass | Camera module | Phone board |
|---|---|---|---|
| Typical sign | Visible crack over the lens | Blurry, shaky or out-of-focus photo | All cameras fail or the phone restarts |
| Common cause | Impact or drop | Drop, impact or wear | Hard drop or liquid |
| Repair | Glass replacement, when the model allows | Module replacement | Board repair, with micro-soldering |
| Complexity | Lower | Medium | Higher |
Since 2007 in Florianópolis, at Floripa Shopping since 2012.
Samsung, Motorola, Xiaomi and others, with people who know each line.
Our own technicians do the replacement. Nothing is outsourced.
Covers the service and the replaced part against defects.
Experienced technicians, at the shopping store since 2012.
If the camera was not the only fault, the check shows it.
If the phone also doesn't charge, the cleaning is a courtesy.
Choose your brand or model to see the repairs, the care needed and the price on request.
Our store is inside Floripa Shopping. If you prefer, we pick up your phone at your home.
Pickup and delivery across Greater Florianópolis for any service, with a fee.
Message us on WhatsAppReal reviews from people who had their phone repaired at Help Cell, straight from Google.
Matheus looked after me very well! He was super attentive and managed to help me with my phone, which had dirt in the charging port. He fixed it quickly and explained everything clearly. Excellent service!
Mykael looked after me really well, proactive and attentive. He installed my camera protector and helped me choose a case with care. It was an iPhone 17 Pro Max. Congratulations to the store!
Celio De Melo MatosGoogle review, Feb 2026I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.
The price depends on the model, on which camera it is and on the part. Send the model and what is happening on WhatsApp +55 48 99110-7381 and Help Cell replies with the price.
The time depends on the model and on whether the part is in stock. Help Cell gives you the time together with the price, before you decide.
No. In a camera replacement, photos, contacts and apps stay on the phone. If the phone still turns on, make a backup before. Help Cell also does data backup.
Yes. The front camera is a separate module, with its own part. Tell us on WhatsApp which camera has the problem so the price is right.
On some models, yes, when only the lens glass is broken and the module is fine. Help Cell checks the phone and explains what fits your case.
Yes. The 90-day warranty covers the service and the part against manufacturing defects. It does not cover drops, liquid or misuse after the replacement.
Ask about your model on WhatsApp. Help Cell explains which part it uses and what changes between the options, so you can decide with the price in hand.
First the phone has to be checked. If liquid got in, the priority is the chemical cleaning. Do not turn on or charge the phone until it has been checked.
If the problem is not only the camera, see the repairs most requested along with it.
Cracked, stained or unresponsive screen, replaced at the store.
See the repairBattery that drains fast, gets hot or is swollen.
See the repairMuted speaker or a microphone the other person can't hear.
See the repairA button that doesn't respond or vibration that stopped working. Want to see phone button replacement?
See the repairIf the phone has no signal or no network, the cause is checked at the store.
See the repairGlass or plastic back cover that is cracked, which also protects the camera.
See the repairSend the brand, the model and what is happening with the camera and get the price. Prefer to call? Ring +55 48 3238-7381. If you like, you can also message us on WhatsApp from the contact page.
Get the camera price for my phone