Protect the cracked glass
Cover the crack with clear tape so it doesn't cut your finger and dirt doesn't get in.

If your Galaxy A04 has a broken screen or the battery no longer holds a charge, Help Cell can fix it at Floripa Shopping. We also repair the A04s and A04e. Screen and battery repairs are usually ready in up to 2 hours, with a 90-day warranty.
If you are looking for Galaxy A04 repair in Florianópolis, Help Cell fixes the screen, battery, charging port, camera, water damage and circuit board, for the A04, A04s and A04e. Screen and battery repairs are usually ready in up to 2 hours. The shop only repairs: it does not sell phones.
Tell us the problem and ask for the price on WhatsApp. We don't show prices here because they depend on the model version and the condition of the phone.
| Repair | What's included | Time | Price |
|---|---|---|---|
| Screen replacement | New screen, labor and touch test | Up to 2 hours | Ask on WhatsApp |
| Battery replacement | New battery, labor and charging test | Up to 2 hours | Ask on WhatsApp |
| Charging port | Contact cleaning as a courtesy and port replacement, if needed | Agreed after the check | Ask on WhatsApp |
| Camera | New camera module and photo test | Agreed after the check | Ask on WhatsApp |
| Water damage | Chemical cleaning and test | Agreed after the check | Ask on WhatsApp |
| Board repair | Check and micro-soldering | Agreed after the check | Ask on WhatsApp |
The Galaxy A04 screen is a 6.5-inch LCD panel. It is replaced as one unit, with glass, touch and display. In most cases the repair is ready in up to 2 hours, and you can wait at the mall.
If the glass cracked but the image still shows, don't wait: the crack usually spreads and moisture gets in. See the full Samsung screen replacement service.
The Galaxy A04 comes with a 5000 mAh battery, which is large for an entry-level phone. After a few years of daily charging, it loses capacity, and the phone can shut off even with battery left.
If the phone gets hot on the charger or the back looks swollen, stop using it and bring it in for a check. More details are in Samsung battery replacement.
Four situations customers describe when they bring this model in.
The three versions have similar screens and batteries on paper, but they are different phones. Check the name in Settings, About phone.
| Version | Screen | Battery | Charging port |
|---|---|---|---|
| Galaxy A04 | 6.5 inch, LCD | 5000 mAh | USB-C |
| Galaxy A04s | 6.5 inch, LCD | 5000 mAh | USB-C |
| Galaxy A04e | 6.5 inch, LCD | 5000 mAh | USB-C |
Even with similar specs, a part from one version may not fit another. That is why Help Cell checks the model before quoting a price.
These steps stop a small problem from becoming a bigger repair.
Cover the crack with clear tape so it doesn't cut your finger and dirt doesn't get in.
If the charger doesn't fit well, forcing it can damage the port. Bring the phone in as it is.
A lifted back cover or a screen coming loose means stop right away and don't use the charger.
Tell us if it is A04, A04s or A04e and what happened.
Help Cell checks the part and replies on WhatsApp.
Screen or battery repairs are usually ready in up to 2 hours.
You test the phone at the shop and leave with a 90-day warranty.
The price depends on the version (A04, A04s or A04e) and the part. Send the model on WhatsApp +55 48 99110-7381 and Help Cell replies with the price.
Up to 2 hours in most cases. If the phone has another problem, the shop tells you the time before starting.
With screen and battery replacement, your data stays on the phone. Even so, back it up before you bring it in, if the phone still turns on.
Not always. Often it is dirt in the charging port, and Help Cell cleans the contacts as a courtesy. If that doesn't fix it, we check the port or the battery.
Often yes, if it is seen soon. Don't plug it into the wall, and bring it in as soon as possible, because corrosion gets worse over time.
Help Cell gives a 90-day warranty on the service. Details are on the warranty page.
No. Help Cell only repairs phones and does not sell them. If repairing your phone isn't worth it, the shop explains this before doing any work.
If your Samsung is a different model, see also the Samsung repair page and the models below.
Screen, battery and charging port for the Galaxy A14.
See Galaxy A14 repairScreen, battery and charging port for the Galaxy A15.
See Galaxy A15 repairScreen, battery and charging port for the Galaxy A34.
See Galaxy A34 repair“Matheus looked after me very well! He was super attentive and managed to help me with my phone, which had dirt in the charging port. He fixed it quickly and explained everything clearly. Excellent service!”
“Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!”
Bruno Camargo★★★★★5-star Google review, Aug 2026See all reviews on Google. Original review in Portuguese, translated.
Tell us the version and the problem, and Help Cell replies with the price.
Request a price for my Galaxy A04 repair