Mon–Sat, 10am–10pm, at Floripa Shopping · Sunday, 2pm–8pm
Help Cell technician wearing gloves and using a magnifier to replace the screen of a Samsung Galaxy phone on the workbench

Samsung screen replacement in Florianópolis

Cracked Galaxy screen, a dark spot, or no picture? At Help Cell, Samsung screen replacement is ready in up to 2 hours at Floripa Shopping, and you leave with your phone working and under warranty.

  • Ready in up to 2 hours while you wait in the store
  • Technicians with more than 10 years at the bench
  • 90-day warranty on the repair and the part

Ask for the price of your Samsung screen

Answer a few fields and Help Cell will send you the price.

More details (optional)

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A Samsung screen replacement is the repair where the broken glass and display of your Galaxy are swapped for a new screen, without replacing the phone. It fixes cracks, spots, colored lines, touch that does not work, or a black screen with the phone on. At Help Cell the repair is ready in up to 2 hours, at Floripa Shopping, with a 90-day warranty.

What a Samsung Galaxy screen replacement is

The Samsung screen is a single part that joins the glass you touch, the touch sensor and the display that forms the image. If any of these fails, the fix is to replace the whole assembly. Your phone, photos, accounts and apps stay the same.

The repair is done at the workbench, with the phone opened. Before closing it, the technician checks touch, image and brightness, so you can take the Galaxy back with confidence.

AMOLED and LCD screens on Galaxy phones

Many Galaxy phones, especially newer S and A models, have an AMOLED screen: each pixel lights up by itself, so blacks are deep and colors are bright. Some entry models use LCD, which is simpler. The type changes the part, its thickness and the price, so the exact model matters.

Original, genuine and compatible screens

An original screen is the part made by Samsung itself. Genuine is a market term with no fixed rule, so ask where the part comes from. A compatible screen is made by a third party, with quality and price that vary a lot. Help Cell explains which part goes into your model before confirming the price.

Screen with frame or display only

On some models the screen comes assembled with the support frame, on others it does not. This changes the part and the fit, and Help Cell checks it for your model.

Signs

When you need to replace your Samsung screen

If you recognize any of these six signs, a screen replacement usually fixes it.

Cracked or broken glassCracks in the glass, even if touch still works.
Black or purple spotA dark area that grows after a hit.
Green, pink or white lineA colored stripe that crosses the screen from edge to edge.
Black screen with the Galaxy onThe phone vibrates and responds, but no image appears.
Touch failing or acting on its ownThe screen ignores your finger or opens things without you touching it.
Screen bulging or liftingIt may be a swollen battery: stop charging and bring it in.
Step by step

How the Samsung screen replacement works at Help Cell

Four steps, from your first message to the Galaxy back in your hands.

  1. 1

    You send the model on WhatsApp

    It takes a few minutes. Tell us the Galaxy model and what happened to the screen.

  2. 2

    We confirm the part and the price

    Help Cell replies with the price and the part for your phone.

  3. 3

    We replace the screen in the store

    In up to 2 hours, at Floripa Shopping. You can wait, walk around and come back.

  4. 4

    You test it and take it with warranty

    Check touch and image at pickup and keep the 90-day warranty.

Scope

What is included in the screen replacement

What comes in the price of the repair and what is left out.

Included

  • New screen for your Galaxy model
  • Labor by a Help Cell technician
  • Test of touch, image and brightness before pickup
  • 90-day warranty on the repair and the part

Not included

  • Other faults found during the check, such as battery or logic board
  • Liquid damage that was already in the Samsung
  • New case, screen protector and accessories
  • Damage from a new drop after the repair

How much a Samsung screen replacement costs

The price of a screen replacement depends on the model, the type of screen and the part. That is why Help Cell does not publish a single price: send the model and the problem on WhatsApp and the reply comes with the price for your case.

Factors that change the price of a Samsung screen replacement
FactorHow it affects the priceExample
Line and modelMore advanced lines usually have more expensive screens than entry models.A Galaxy S screen usually costs more than an entry-level Galaxy A screen.
Screen typeAMOLED usually costs more than LCD.Two Galaxy phones in the same range, one with each technology.
Part qualityOriginal, genuine and compatible parts have different prices and lifespans.The same replacement with an original part and with a compatible part.
Frame conditionA frame bent by the impact may need adjustment or an extra part.A Galaxy that hit a corner and bent the side edge.
Other damage along with the screenA swollen battery or a damaged logic board adds to the work.A drop that broke the screen and the battery too.
Ask for the price of my Samsung screen

What nobody tells you before replacing your Galaxy screen

People who replace the screen in a hurry often run into details they could have avoided. These are the most common ones with Samsung phones.

Common mistakes when replacing a Samsung screen

Choosing only by the lowest price

The lowest price almost always comes from a poor-quality compatible part, with different brightness and color and a shorter life. Compare the price together with the part and the warranty.

Waiting for the spot to stop growing

On AMOLED screens, the dark spot that appears after a hit tends to grow over time. The sooner you replace it, the less chance the phone stops working for good.

Using it with loose glass

The crack grows, the glass can cut your finger and moisture gets inside the phone. If you cannot replace it now, cover the screen with clear tape and book the repair.

Checklist: before you bring your Samsung

Back up first if the phone still turns on

A screen replacement does not erase data, but a backup protects you from any surprise. Help Cell also offers data backup.

Write down the exact model

In Settings, About phone, the model name is shown. With it, the price can be given without the phone in your hand.

Bring the unlock passcode and the charger

The store may need to turn on the Galaxy to test it. Confirm with Help Cell what it asks for at drop-off.

Remove the screen protector and case before the test

If your model has a fingerprint reader under the screen, register your fingerprint again after the replacement and use a screen protector made for that reader.

Comparison: original, genuine and compatible screen

A general table so you know what to ask. Which part goes into your Galaxy, Help Cell tells you before confirming the price.

What changes between screen types
CriterionOriginalGenuineCompatible
OriginMade by SamsungNo fixed standard: ask where it comes fromMade by third parties
Brightness and colorSame as factoryClose to the original, variesBrightness and color may differ
Fingerprint reader on the screenTends to work like factoryMay vary by modelMay be slower or fail
DurabilityHighGood, when factory qualityVaries a lot
PriceHighestMid-rangeLowest
Why Help Cell

Why replace your Samsung screen at Help Cell

Since 2007 in Florianópolis, at Floripa Shopping since 2012.

Up to 2 hours

Galaxy screen ready the same day, so you are not left without a phone.

Our own technicians

Our technicians do the replacement. Nothing is outsourced.

90-day warranty

Covers the repair and the replaced part against defects.

All brands at the same bench

Samsung, Motorola, Xiaomi and others. We have seen it all.

Logic board specialists

If the screen was not the only problem, the check will show it.

Charging port cleaning as a courtesy

If the Galaxy also won't charge, the cleaning is a courtesy.

Your model

Screen replacement for your Galaxy model

Choose your model to see the repairs, the care it needs and the price on request.

Where we are

We serve Florianópolis and Greater Florianópolis

Our store is inside Floripa Shopping. If you prefer, we can pick up your Samsung from your home.

Store at Floripa Shopping

Help Cell, Floripa Shopping
Rod. Virgílio Várzea, 587, Saco Grande
Florianópolis, SC, 88054-605
  • Mon–Sat, 10am–10pm. Sunday, 2pm–8pm (no repair service on Sunday).
  • WhatsApp +55 48 99110-7381

Pickup and delivery in Greater Florianópolis for any repair, with a fee.

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Reviews

What customers say about their screen replacement

Real reviews from people who replaced their phone screen at Help Cell, taken straight from Google.

Matheus looked after me very well! He was super attentive and managed to help me with my phone, which had dirt in the charging port. He fixed it quickly and explained everything clearly. Excellent service!
Lohanny GvnGoogle review, May 2026
I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.
Karina Fretta De OliveiraGoogle review, Jul 2026
Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!
Bruno CamargoGoogle review, Aug 2026
Questions

Frequently asked questions about Samsung screen replacement

How much does a Samsung screen replacement cost?

The price depends on the model, the type of screen (AMOLED or LCD) and the part. Send the model and the problem on WhatsApp +55 48 99110-7381 or use the button to message us on WhatsApp, and Help Cell will reply with the price.

How long does a Galaxy screen replacement take?

Up to 2 hours, while you wait at the Floripa Shopping store or walk around the mall. If the phone has another problem too, such as the battery or the logic board, the time may change, and the store will tell you before starting.

Will I lose my photos and data from the phone?

No. In a screen replacement, photos, contacts and apps stay on the phone. If the Galaxy still turns on, make a backup first, just to be safe.

Is the screen you use on Samsung phones original?

Ask about your model on WhatsApp. Help Cell will tell you which part it uses and what changes between original, genuine and compatible, so you can decide with the price in hand. You can also read our guide original or aftermarket screen.

Does the screen replacement come with a warranty?

Yes. The 90-day warranty covers the repair and the part against defects. It does not cover drops, liquid or misuse after the replacement.

Can I keep using my Samsung with a cracked screen until I replace it?

You can use it for a short time, but it is not recommended: loose glass can cut your finger, the crack grows and moisture gets in. Read cracked screen: can I use the phone until I replace it?.

Does the fingerprint reader still work after the replacement?

On models with a reader under the screen, it is part of the assembly and depends on the part. You may need to register your fingerprint again. Help Cell will tell you what to expect for your model before the repair.

Does a screen replacement work if the Galaxy fell in water?

First the phone needs to be checked. If liquid got inside, the priority is chemical cleaning; replacing the screen first can hide the problem. Do not turn on or charge the phone.

Do you offer pickup and delivery for Samsung phones?

Yes. Pickup and delivery covers Greater Florianópolis for any repair, with a fee.

Other repairs

Other repairs for Samsung and other brands

If the problem is not only the screen, see the most requested repairs along with it.

Charging port

Phone that won't charge or only charges when the cable is held at an angle.

See the repair
Contact us

Ask for the price of your Samsung screen

Send us your Galaxy model and what happened to the screen, and get the price. Prefer to call? Phone +55 48 3238-7381.

Ask for the price of my Samsung screen
More details (optional)

WhatsApp is still the fastest way.

Help Cell is an independent repair shop, not an Apple Authorized Service Provider. We repair your device; we do not sell phones.
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