Mon–Sat, 10am–10pm, at Floripa Shopping · Sunday, 2pm–8pm
Help Cell technician with gloves and a magnifying lens repairing a Motorola phone on the workbench

Moto G96 repair in Florianópolis: screen and battery

Cracked the screen or the battery on your Moto G96 5G? Help Cell replaces it at Floripa Shopping in up to 2 hours in most cases, with a 90-day warranty. The store only does repairs.

  • Screen and battery in up to 2 hours
  • 90-day warranty
  • Repairs for all brands

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Help Cell does Moto G96 repair in Florianópolis, at Floripa Shopping: screen replacement, battery replacement, charging connector, camera, water damage and board repair. Screen and battery are ready in up to 2 hours in most cases. The price is agreed on WhatsApp, after you tell us what happened.

Repairs

Moto G96 repairs at Help Cell

Choose the repair and ask for the price on WhatsApp with your Moto G96 model.

Repairs, what is included, time and price for the Moto G96
RepairWhat is includedTimePrice
Screen replacementNew screen, labor and testingUp to 2 hoursAsk on WhatsApp
Battery replacementNew battery, labor and testingUp to 2 hoursAsk on WhatsApp
Charging connectorNew connector and charging testSet at the assessmentAsk on WhatsApp
Back coverNew back cover and fittingSet at the assessmentAsk on WhatsApp
CameraCamera module and photo testSet at the assessmentAsk on WhatsApp
Speaker and microphoneNew part and audio testSet at the assessmentAsk on WhatsApp
Buttons and vibrationButton or vibration motorSet at the assessmentAsk on WhatsApp
Water damageChemical cleaning and testingSet at the assessmentAsk on WhatsApp
Board repairAssessment and micro-solderingSet at the assessmentAsk on WhatsApp

Moto G96 screen replacement

The Moto G96 5G has a 6.67-inch pOLED screen with a refresh rate of up to 144 Hz. When we replace it, the whole assembly is changed: glass, touch sensor and display. If you wait at the store, it is ready in up to 2 hours in most cases.

On an OLED screen, a dark spot, a colored line or a part with no image almost always means the display was damaged, even if the glass looks whole. In that case, replacing only the glass does not fix it. See our Motorola screen replacement service and our guide on using a phone with a cracked screen.

Moto G96 battery replacement

The Moto G96 5G has a 5,500 mAh battery, which is large for its class. After many charge cycles, even a large battery loses strength: the phone starts to drain early, gets hot or shuts off with charge left.

If this is happening, a replacement often fixes it. See our Motorola battery replacement service. If the battery is swollen, with the back cover lifting, stop using the phone and bring it in. Before replacing the connector, remember that cleaning the contacts is done as a courtesy and often fixes the problem; if it does not, see our phone charging connector replacement.

At the counter

Common problems with the Moto G96

The signs that bring Moto G96 owners to the store.

Battery drains fastRuns out before the end of the day or turns off on its own.
Cracked or spotted screenA drop leaves the glass broken or the display with spots.
Charging problemsThe cable does not hold or the phone won't charge.
Camera after a dropPhotos come out blurry or the camera app freezes.
Before you decide

Screen, battery or board: what does your Moto G96 need?

Compare the symptom with the most likely repair. We confirm it at the assessment.

Moto G96 symptoms and the most likely repair
SymptomMost likely repairWhy
Spots or lines on the imageScreen replacementThe display was damaged
Shuts off with battery leftBattery replacementThe battery lost capacity
Charges only at a certain angleCharging connectorDirt or a worn contact
Won't turn on after a drop or waterPhone board repairA component on the board was affected
Step by step

How the repair of your Moto G96 works

  1. 1

    Send us the problem on WhatsApp

    Tell us what happened to your Moto G96.

  2. 2

    We confirm the part and the price

    Help Cell replies with the repair price.

  3. 3

    We repair it in the store

    Screen and battery in up to 2 hours in most cases.

  4. 4

    You test it and take it home with a warranty

    You check the phone at the store and take it with a 90-day warranty.

Questions

Frequently asked questions about Moto G96 repair

How much does a Moto G96 screen replacement cost?

The price depends on the part available and the condition of the phone. Send the model on WhatsApp +55 48 99110-7381 and Help Cell will send you the price.

How long does a Moto G96 battery replacement take?

Up to 2 hours in most cases, while you wait at Floripa Shopping. If the Moto G96 has another problem too, the store tells you the time before starting.

Is the Moto G96 water resistant? Then why did it get wet?

The Moto G96 5G has an IP68 rating, but it applies to a new phone and gets weaker over time, with drops, and when the screen or back cover has been opened. If it got wet and is acting strange, turn it off and bring it in as soon as possible: corrosion gets worse over time.

Can I replace the Moto G96 screen at home?

It is not worth the risk. The screen is glued and connects to the board with thin cables; one mistake can damage the new display or the board itself. At the store, a technician does the replacement and it is ready in up to 2 hours.

Will I lose my photos and contacts in the repair?

In a screen or battery replacement, the repair does not touch your files. Even so, if you can, make a copy first. If the phone does not turn on, Help Cell checks what can be saved.

Does Help Cell sell the Moto G96?

No. Help Cell only repairs phones. The store has parts and accessories, but it does not handle buying, exchanging or selling phones.

Does the Moto G96 have a warranty after the repair?

Yes. The repair has a 90-day warranty. Help Cell is an independent repair shop, with no link to Motorola.

Other models

Other Motorola models

See also the repairs for other Motorola phones, like the complete Motorola repair page.

Google reviews

What customers say on Google

“I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.”

Karina Fretta De Oliveira★★★★★5-star Google review, Jul 2026

“They replaced my phone battery the same day even though it was an older model, and they also worked hard to find and apply a screen protector. Everything came out right, they do a great job with good service from the whole team.”

Cristina Ruby★★★★★5-star Google review, Jun 2026

Get the price for your Moto G96

Tell us what happened to the phone and get the repair price.

Get the price for my Moto G96
Help Cell is an independent repair shop, not an Apple Authorized Service Provider. We repair your device; we do not sell phones.
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