Redmi Note 13
Screen, battery and other repairs for the Redmi Note 13.
See the model
Cracked screen, or a battery that doesn't last anymore? Help Cell repairs the Redmi Note 12, the 12 Pro and the 12S at Floripa Shopping, with screen and battery replacement in up to 2 hours in most cases and a 90-day warranty.
Help Cell does Redmi Note 12 repair in Florianópolis, at Floripa Shopping: screen replacement, battery replacement, charging port, water damage and board repair, for the Redmi Note 12, 12 Pro and 12S. Screens and batteries are ready in up to 2 hours in most cases, and you ask for the price on WhatsApp.
Pick the problem with your phone and ask for the price on WhatsApp, saying which Redmi version you have.
| Repair | What's included | Turnaround | Price |
|---|---|---|---|
| Screen replacement | New screen, labor and testing | Up to 2 hours | Ask on WhatsApp |
| Battery replacement | New battery, labor and testing | Up to 2 hours | Ask on WhatsApp |
| Charging port | New port and charging test | Confirmed after the check | Ask on WhatsApp |
| Water damage | Chemical cleaning and testing | Confirmed after the check | Ask on WhatsApp |
| Board repair | Diagnosis and micro-soldering | Confirmed after the check | Ask on WhatsApp |
If the glass on your Redmi Note 12 cracked, the fix is to replace the screen assembly, which includes the glass, the touch sensor and the display. In most cases the job is ready in up to 2 hours, and you can wait at the mall.
Since there are the Note 12, the 12 Pro and the 12S, Help Cell confirms the version before giving the price, because the part changes from one to another. See our general Xiaomi screen replacement page.
When the Redmi Note 12 runs out before the end of the day or shuts off with charge left, the battery is worn out and replacing it fixes the problem. The job is ready in up to 2 hours in most cases.
If the battery is swollen, with the back cover or the screen lifting up, stop using the phone and bring it to the store. See more on the Xiaomi battery replacement page.
The faults we see most often on this kind of phone.
A few simple steps can keep the fault from getting worse and help the store give you the right price.
| Fault | What to do | What to avoid |
|---|---|---|
| Cracked screen | Back up your photos if the touch still works | Pressing the broken glass and using it with loose pieces |
| Weak battery | Note how long the phone lasts | Using a charger of unknown origin |
| Doesn't charge | Try another cable and another outlet | Forcing the cable into the port |
| Fell in water | Turn it off and bring it in as soon as possible | Turning it on to test it, or using a hair dryer |
The three phones share the same family name but use different parts, so the version decides the price and the part. To find yours, open the phone settings and look for the model name under "About phone".
Send the exact name on WhatsApp, together with a photo of the problem. That way Help Cell confirms the part before you leave home. If the problem is on the board, see the phone board repair page, and for charging faults, the phone charging port replacement page.
Tell us the Redmi version and what happened.
Help Cell replies with the repair price.
Screen and battery in up to 2 hours in most cases.
You check the phone in the store and take it with the 90-day warranty.
The price depends on the version (Note 12, 12 Pro or 12S) and on the part. Send the model on WhatsApp +55 48 99110-7381, and Help Cell will send you the price.
Up to 2 hours in most cases, while you wait at Floripa Shopping. If there is another problem as well, the store will tell you the time before starting.
Not guaranteed. The versions use different parts, so Help Cell asks for the exact model before giving the price.
These repairs aim not to touch your files. Even so, if you can, back up your photos before bringing the phone in.
Turn the phone off right away and don't try to charge it. Bring it in as soon as you can, so Help Cell can do the chemical cleaning and check what was affected.
No. Help Cell is an independent repair shop that fixes phones of all brands with its own technicians.
No. We repair phones of all brands, plus iPad, MacBook and Apple Watch. Here the focus is the Redmi Note 12, but the store also handles other Xiaomi models.
See also the repairs for similar models on the Xiaomi repair service page.
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See the model“Mykael looked after me really well, proactive and attentive. He installed my camera protector and helped me choose a case with care. It was an iPhone 17 Pro Max. Congratulations to the store!”
Celio De Melo Matos★★★★★5-star Google review, Feb 2026“I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.”
See all reviews on Google. Original review in Portuguese, translated.
Send your phone's version and what happened, and get the repair price. Prefer to talk to the store? Use the contact page to message us on WhatsApp.
Ask for the price of my Redmi Note 12