Mon–Sat, 10am–10pm, at Floripa Shopping · Sunday, 2pm–8pm
Help Cell technician with gloves and a magnifier repairing a Xiaomi phone on the workbench

Redmi Note 12 repair in Florianópolis: screen and battery

Cracked screen, or a battery that doesn't last anymore? Help Cell repairs the Redmi Note 12, the 12 Pro and the 12S at Floripa Shopping, with screen and battery replacement in up to 2 hours in most cases and a 90-day warranty.

  • Screen and battery in up to 2 hours
  • 90-day warranty
  • Repairs for all brands

Ask for the price of your Redmi Note 12

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Help Cell does Redmi Note 12 repair in Florianópolis, at Floripa Shopping: screen replacement, battery replacement, charging port, water damage and board repair, for the Redmi Note 12, 12 Pro and 12S. Screens and batteries are ready in up to 2 hours in most cases, and you ask for the price on WhatsApp.

Repairs

Redmi Note 12 repairs at Help Cell

Pick the problem with your phone and ask for the price on WhatsApp, saying which Redmi version you have.

Repairs, what's included, turnaround and price for the Redmi Note 12
RepairWhat's includedTurnaroundPrice
Screen replacementNew screen, labor and testingUp to 2 hoursAsk on WhatsApp
Battery replacementNew battery, labor and testingUp to 2 hoursAsk on WhatsApp
Charging portNew port and charging testConfirmed after the checkAsk on WhatsApp
Water damageChemical cleaning and testingConfirmed after the checkAsk on WhatsApp
Board repairDiagnosis and micro-solderingConfirmed after the checkAsk on WhatsApp

Redmi Note 12 screen replacement

If the glass on your Redmi Note 12 cracked, the fix is to replace the screen assembly, which includes the glass, the touch sensor and the display. In most cases the job is ready in up to 2 hours, and you can wait at the mall.

Since there are the Note 12, the 12 Pro and the 12S, Help Cell confirms the version before giving the price, because the part changes from one to another. See our general Xiaomi screen replacement page.

Redmi Note 12 battery replacement

When the Redmi Note 12 runs out before the end of the day or shuts off with charge left, the battery is worn out and replacing it fixes the problem. The job is ready in up to 2 hours in most cases.

If the battery is swollen, with the back cover or the screen lifting up, stop using the phone and bring it to the store. See more on the Xiaomi battery replacement page.

At the counter

Common problems with the Redmi Note 12

The faults we see most often on this kind of phone.

Battery drains fastDies before the end of the day or shuts off on its own.
Screen cracked from a dropThe glass breaks and touch can stop working too.
Charging failsThe cable doesn't stay connected, or the phone won't charge.
Phone that fell in waterTurns on and off, or won't turn on after contact with liquid.
Before you bring it in

What to do before taking the Redmi Note 12 to the repair shop

A few simple steps can keep the fault from getting worse and help the store give you the right price.

Care tips by type of fault for the Redmi Note 12
FaultWhat to doWhat to avoid
Cracked screenBack up your photos if the touch still worksPressing the broken glass and using it with loose pieces
Weak batteryNote how long the phone lastsUsing a charger of unknown origin
Doesn't chargeTry another cable and another outletForcing the cable into the port
Fell in waterTurn it off and bring it in as soon as possibleTurning it on to test it, or using a hair dryer

Redmi Note 12, 12 Pro or 12S: which one is yours?

The three phones share the same family name but use different parts, so the version decides the price and the part. To find yours, open the phone settings and look for the model name under "About phone".

Send the exact name on WhatsApp, together with a photo of the problem. That way Help Cell confirms the part before you leave home. If the problem is on the board, see the phone board repair page, and for charging faults, the phone charging port replacement page.

Step by step

How your Redmi Note 12 repair works

  1. 1

    You send the model on WhatsApp

    Tell us the Redmi version and what happened.

  2. 2

    We confirm the part and the price

    Help Cell replies with the repair price.

  3. 3

    We repair it in the store

    Screen and battery in up to 2 hours in most cases.

  4. 4

    You test it and take it with the warranty

    You check the phone in the store and take it with the 90-day warranty.

Questions

Frequently asked questions about the Redmi Note 12 repair

How much does a Redmi Note 12 screen replacement cost?

The price depends on the version (Note 12, 12 Pro or 12S) and on the part. Send the model on WhatsApp +55 48 99110-7381, and Help Cell will send you the price.

How long does a Redmi Note 12 battery replacement take?

Up to 2 hours in most cases, while you wait at Floripa Shopping. If there is another problem as well, the store will tell you the time before starting.

Is the Redmi Note 12 screen the same as the 12 Pro's?

Not guaranteed. The versions use different parts, so Help Cell asks for the exact model before giving the price.

Will I lose my data when the screen or battery is replaced?

These repairs aim not to touch your files. Even so, if you can, back up your photos before bringing the phone in.

My Redmi Note 12 fell in water. What now?

Turn the phone off right away and don't try to charge it. Bring it in as soon as you can, so Help Cell can do the chemical cleaning and check what was affected.

Is Help Cell an authorized Xiaomi repair shop?

No. Help Cell is an independent repair shop that fixes phones of all brands with its own technicians.

Does Help Cell only repair the Redmi Note 12?

No. We repair phones of all brands, plus iPad, MacBook and Apple Watch. Here the focus is the Redmi Note 12, but the store also handles other Xiaomi models.

Other models

Other Xiaomi models

See also the repairs for similar models on the Xiaomi repair service page.

Redmi Note 13

Screen, battery and other repairs for the Redmi Note 13.

See the model

Redmi 12

Screen, battery and other repairs for the Redmi 12.

See the model

Poco X5

Screen, battery and other repairs for the Poco X5.

See the model
Google reviews

What customers say on Google

“Mykael looked after me really well, proactive and attentive. He installed my camera protector and helped me choose a case with care. It was an iPhone 17 Pro Max. Congratulations to the store!”

Celio De Melo Matos★★★★★5-star Google review, Feb 2026

“I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.”

Karina Fretta De Oliveira★★★★★5-star Google review, Jul 2026

Ask for the price of your Redmi Note 12

Send your phone's version and what happened, and get the repair price. Prefer to talk to the store? Use the contact page to message us on WhatsApp.

Ask for the price of my Redmi Note 12
Help Cell is an independent repair shop, not an Apple Authorized Service Provider. We repair your device; we do not sell phones.
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