Mon–Sat, 10am–10pm, at Floripa Shopping · Sunday, 2pm–8pm
Help Cell technician wearing gloves and using a magnifier to repair a Xiaomi phone on the workbench

Redmi 12 repair service in Florianópolis: screen and battery

Is the screen cracked or is the battery not lasting anymore? Help Cell does Redmi 12 repairs for the Redmi 12 and the Redmi 12C at Floripa Shopping. Screen and battery replacements are usually ready in up to 2 hours, and come with a 90-day warranty.

  • Screen and battery in up to 2 hours
  • 90-day warranty
  • Repairs for all brands, including Xiaomi

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The Redmi 12 can be repaired in Florianópolis at our shop in Floripa Shopping: screen replacement, battery replacement, charging port, camera, water damage, and board repair. Screen and battery repairs are usually done in up to 2 hours. Ask for the price on WhatsApp. The Redmi 12C is also covered, but it is a different phone.

Repairs

What Help Cell repairs on the Redmi 12

Choose the problem and send your model on WhatsApp to get the price.

Repairs, what's included, turnaround time and price for the Redmi 12
RepairWhat's includedTurnaroundPrice
Screen replacementNew screen, labor, and touch testUp to 2 hoursAsk on WhatsApp
Battery replacementNew battery, labor, and charging testUp to 2 hoursAsk on WhatsApp
Charging portNew port and test with a cableAgreed after the checkAsk on WhatsApp
CameraCamera module and photo testAgreed after the checkAsk on WhatsApp
Speaker and microphoneNew part and audio testAgreed after the checkAsk on WhatsApp
Water damageChemical cleaning and testAgreed after the checkAsk on WhatsApp
Board repairDiagnosis and microsolderingAgreed after the checkAsk on WhatsApp

Redmi 12 screen replacement

The Redmi 12 screen is a 6.79-inch IPS panel with a 90 Hz refresh rate. If it cracked, got spots, or stopped responding to touch, replacing the screen fixes it. It is usually ready in up to 2 hours, and you can wait at the shop.

Before we open the phone, our team checks whether yours is a Redmi 12 or a 12C, because their screens are not the same. To learn how the process works in general, read about our Xiaomi screen replacement.

Redmi 12 battery replacement

The Redmi 12 has a 5000 mAh battery and charges at up to 18 W through the USB-C cable. Over time, it loses power: the battery is already low by the late afternoon, the phone shuts off with charge left, or it gets hot while charging. In these cases, a new battery gives back the battery life.

If the back is swelling, stop charging it and bring the phone in. The Xiaomi battery replacement is also usually ready in up to 2 hours. When the phone does not charge, the cause can be the cable, dirt, or the port: see the phone charging port replacement.

At the shop

Problems that bring the Redmi 12 to our workbench

Signs that usually make customers come to the shop.

Battery that drains fastThe phone needs charging several times a day.
Cracked or spotted screenA hit leaves cracks, lines, or touch that doesn't work.
Doesn't charge properlyIt only charges in one position of the cable, or not at all.
Phone won't turn onA fall or water may have reached the board.
Versions

Redmi 12 or Redmi 12C: which one is yours?

The names are similar, but they are two different phones. Tell us which one you have when you ask for the price.

Differences between the Redmi 12 and the Redmi 12C that matter for repair
ModelScreenBatteryCharging
Redmi 126.79-inch, IPS, 90 Hz5000 mAhUp to 18 W
Redmi 12C6.71-inch, IPS5000 mAhUp to 10 W
Step by step

How your Redmi 12 repair works

  1. 1

    You describe the problem

    Send us the model and what happened, by WhatsApp or the form.

  2. 2

    Help Cell sends you the price

    Once the part is set, you get the repair price.

  3. 3

    The repair is done at the shop

    At Floripa Shopping, with screen and battery usually ready in up to 2 hours.

  4. 4

    You check it and take it home

    Test the phone right there and leave with a 90-day warranty.

Questions

Frequently asked questions about Redmi 12 repair

How much does a Redmi 12 screen replacement cost?

The price depends on the model (Redmi 12 or 12C) and the part. Send a message on WhatsApp +55 48 99110-7381 and Help Cell will reply with the price.

How long does a Redmi 12 battery replacement take?

Usually up to 2 hours, while you wait at the shopping center. If another problem shows up at the same time, the shop will tell you the time before starting.

Do I lose my data when I replace the screen or battery?

These repairs only touch the part, not the storage. Even so, if you can, make a backup before bringing the phone in.

My Redmi 12 got wet. What do I do?

Turn it off, don't charge it, and bring it in as soon as you can, because corrosion gets worse over time. The shop does chemical cleaning and checks whether the board was hit.

Which repairs does the 90-day warranty cover?

The 90-day warranty is the one Help Cell offers on repairs. Ask on WhatsApp how it applies to your case.

Does Help Cell sell the Redmi 12?

No. The shop only repairs phones and does not sell them. It sells parts and accessories, but the Redmi 12 is not for sale.

Other models

Other Xiaomi models we repair

See also the repairs for nearby models in the line.

Poco X5

Screen, battery and other repairs for the Poco X5.

See the model

Redmi Note 14

Screen, battery and other repairs for the Redmi Note 14.

See the model

Redmi 13

Screen, battery and other repairs for the Redmi 13.

See the model

See the full Xiaomi repair service

Board problem? Learn about phone board repair.

Google reviews

What customers say on Google

“Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!”

Bruno Camargo★★★★★5-star Google review, Aug 2026

“Mykael looked after me really well, proactive and attentive. He installed my camera protector and helped me choose a case with care. It was an iPhone 17 Pro Max. Congratulations to the store!”

Celio De Melo Matos★★★★★5-star Google review, Feb 2026

Ask for the price of your Redmi 12

Send us the model and the problem and get the repair price.

Ask for the price of my Redmi 12
Help Cell is an independent repair shop, not an Apple Authorized Service Provider. We repair your device; we do not sell phones.
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