Up to 2 hours
Xiaomi screen ready the same day, so you are not left without a phone.
Xiaomi screen replacement in Florianópolis
Cracked, stained or unresponsive screen on your Redmi, Poco or Xiaomi? Help Cell does the Xiaomi screen replacement at Floripa Shopping, in up to 2 hours for most models, and you leave with a working phone.
- Ready in up to 2 hours for most models
- Technicians with over 10 years at the workbench
- 90-day warranty on the repair and the part
A Xiaomi screen replacement is the repair where the broken glass and display of your Redmi, Redmi Note, Poco or Xiaomi are swapped for a new screen. It fixes a cracked screen, spots, lines or a screen that does not respond to touch. At Help Cell the repair is ready in up to 2 hours for most models, at Floripa Shopping, with a 90-day warranty.
What a screen replacement on a Xiaomi phone involves
The screen of a Xiaomi phone is made of three layers: the glass you touch, the touch sensor and the display that forms the image. If one of them fails, the fix is to replace the whole set with a new one. Your phone, with its photos, contacts and apps, stays the same.
The work is done at the workbench, with the phone opened, and it ends with a touch test and an image test before you take the phone.
AMOLED and LCD screens on Xiaomi phones
On many models in the Redmi Note, Poco and Xiaomi lines the screen is AMOLED, where each dot lights up on its own and black looks deeper. On many entry-level Redmi phones the screen is LCD, which is simpler and, in general, cheaper to replace. The screen type changes the price, the brightness and even how the part fits, so the exact model name matters.
Original and compatible screens
An original screen comes from the phone maker itself. A compatible screen is made by a third party and varies a lot in brightness, color and durability. For each Xiaomi, Help Cell explains which part is available and what changes between them before setting the price.
Replacing the whole set or only the glass
On most Xiaomi phones the part sold is the whole set, with glass, touch and display glued together. If another option exists for your model, it is explained before you decide.
Signs
When you need to replace your Xiaomi screen
If you recognize one of these six signs, a screen replacement is usually the fix.
Cracked or broken glassWeb-like or line cracks, even when the touch still responds.
Dark or colored spotA black, purple or green spot that grows after a hit.
Touch not working or acting on its ownThe screen ignores your finger or opens apps without you touching it.
Black screen with the phone onThe Xiaomi vibrates and responds, but no image appears.
Vertical lines on the imageColored stripes that stay in place or appear and disappear.
Screen lifting from the frameIt can be a swollen battery: stop charging and bring the phone in.
Step by step
How a Xiaomi screen replacement works at Help Cell
Four steps, from the first message until the phone is back in your hand.
- 1
Send the model on WhatsApp
It takes 1 to 5 minutes. Tell us if it is Redmi, Redmi Note, Poco or Xiaomi and what happened to the screen.
- 2
We confirm the part and the price
Right away. Help Cell replies with the price and the part for your model.
- 3
We replace the screen at the store
In up to 2 hours for most models, at Floripa Shopping, while you wait.
- 4
You test it and take it with a warranty
At pickup you check touch, image and the fingerprint reader, and you take the 90-day warranty.
Scope
What is included in the screen replacement
What you get in the replacement price and what is not covered.
Included
- New screen for your Xiaomi model
- Labor from a Help Cell technician
- Test of touch, image and fingerprint reader
- 90-day warranty on the repair and the part
Not included
- Other faults found in the check, such as the board or the battery
- Liquid damage that was already in the phone
- New case, screen protector and accessories
- Damage from a drop after the replacement
How much a Xiaomi screen replacement costs
The price changes from model to model: an entry-level Redmi and a higher-end Poco do not use the same screen. That is why Help Cell does not publish a single price. Send the model and what happened on WhatsApp, and the reply comes with the price for your case.
| Factor | How it affects the price | Example |
|---|---|---|
| Line and model | Each line has screens of different size and finish. | An entry-level Redmi and a more complete Poco. |
| Screen type | An AMOLED screen usually costs more than an LCD. | Redmi Note with AMOLED and a simple Redmi with LCD. |
| Part quality | Original and compatible parts have different prices and durability. | The same replacement with both part options. |
| Frame condition | A frame bent by an impact may need extra adjustment. | A phone that fell on a corner and bent. |
| Other faults together with the screen | A swollen battery or a damaged board adds to the work. | A drop that broke the screen and the battery too. |
What nobody tells you before replacing a Xiaomi screen
Xiaomi has a reputation for being good and cheap, and that leads many people to handle the repair with the same rush as the purchase. These are the most common mistakes.
Common mistakes when replacing a Xiaomi screen
Not knowing the exact model name
Redmi Note 12, Redmi 12 and Poco X5 look like relatives, but they use different screens. Asking for the part with the wrong name delays everything. Check the model in Settings, About phone.
Choosing only by the lowest price
The lowest price usually comes from a low-quality compatible part, with washed-out color and weak brightness. Compare the price together with the type of part and the warranty.
Using a cracked phone for weeks
The crack grows, the glass can cut your finger, and moisture gets in through the gaps. If you cannot replace it right away, cover the screen with clear tape and book the repair.
Checklist: before you bring your Xiaomi
Back up first if the phone still turns on
A screen replacement does not erase data, but a backup of photos and chats is insurance against anything unexpected.
Have your Xiaomi account and Google account passwords ready
If the phone restarts on the workbench, the lock screen may ask for these accounts. Keep the passwords handy.
Test the fingerprint reader at pickup
On many models the reader is under the screen. Register your fingerprint again if needed, and check that it responds before you pay.
Comparison: original and compatible screen
A general overview of what to ask. Help Cell says which part it uses for your model before setting the price.
| Criterion | Original | Compatible |
|---|---|---|
| Origin | Made by the phone maker | Made by third parties |
| Brightness and color | Same as the factory screen | May have different brightness and color |
| Fingerprint reader under the screen | Works as on the factory phone | May get slower or stop working |
| Durability | High | Varies a lot |
| Price | Higher | Lower |
Why Help Cell
Why replace your Xiaomi screen at Help Cell
Since 2007 in Florianópolis, at Floripa Shopping since 2012.
In-house labor
Help Cell technicians do the replacement. Nothing is outsourced.
90-day warranty
Covers the repair and the replaced part against defects.
All Android brands
Redmi, Poco, Samsung, Motorola and others at the same counter.
Board-repair specialists
If the screen was not the only fault, the check will show it.
Contact cleaning as a courtesy
If the Xiaomi also does not charge, the cleaning is a courtesy.
Your model
Screen replacement for your Xiaomi model
Choose your model and see the repairs, the care tips and the price on request.
Where we are
We serve Florianópolis and Greater Florianópolis
Our store is inside Floripa Shopping. If you prefer, we pick up your Xiaomi at your home.
Store at Floripa Shopping
Help Cell, Floripa ShoppingRod. Virgílio Várzea, 587, Saco Grande
Florianópolis, SC, 88054-605
- Mon–Sat, 10am–10pm. Sunday, 2pm–8pm (no repair service).
- WhatsApp +55 48 99110-7381
Pickup and delivery in Greater Florianópolis for any service, with a fee.
Chat on WhatsAppReviews
What customers say about their screen replacement
Real reviews from people who replaced their phone screen at Help Cell, straight from Google.
I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.
Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!
Bruno CamargoGoogle review, Aug 2026They replaced my phone battery the same day even though it was an older model, and they also worked hard to find and apply a screen protector. Everything came out right, they do a great job with good service from the whole team.
Cristina RubyGoogle review, Jun 2026Questions
Frequently asked questions about Xiaomi screen replacement
How much does a Xiaomi screen replacement cost?
The price depends on the model, the screen type and the part. Send the model and what happened on WhatsApp +55 48 99110-7381 and Help Cell will reply with the price.
How long does a screen replacement take?
In up to 2 hours for most models, while you wait at the store at Floripa Shopping. If the phone has another fault as well, such as the battery or the board, the time may change and the store will tell you first.
Will I lose my photos and data on my Xiaomi?
No. In a screen replacement, photos, contacts and apps stay on the phone. Even so, back up first if the phone still turns on. Help Cell also does data backup.
Does the fingerprint reader still work after the replacement?
It depends on the model and the part. On many Xiaomi phones the reader is under the screen and may get slower with a compatible part. Help Cell explains what to expect for your model before the replacement. If needed, register your fingerprint again.
Is the screen you use original?
Ask about your model on WhatsApp. Help Cell explains which part it uses and what changes between original and compatible, so you can decide with the price in hand.
Does the screen replacement have a warranty?
Yes. The 90-day warranty covers the repair and the part against manufacturing defects. It does not cover drops, liquid or misuse after the replacement.
Can I keep using my Xiaomi with a cracked screen until I replace it?
You can use it for a short time, but it is not recommended: loose glass can cut your finger, the crack grows and moisture gets into the phone. Read cracked screen: can I use the phone until I replace it?.
I replaced the screen but the image still has a spot. What now?
Bring the phone in for a check. If the new screen is good, the cause may be the board or the cable that connects the screen, and that is a different repair. Help Cell is a board-repair specialist and shows what it found.
Other repairs
Other repairs and other brands
If the problem is not only the screen, or if your phone is from another brand, start here.
Xiaomi battery replacement
Battery that drains fast or is swollen. Ready in up to 2 hours.
See the repairSamsung screen replacement
Galaxy with cracked glass or a failing image, replaced at the store.
See the repairMotorola screen replacement
Moto with a broken screen or no touch, replaced at the store.
See the repairIs your phone from a brand that is not listed here? See the page on other phone brands. To understand how the repair works on any Android phone, open the Android screen replacement service. Want to go back to the brand's main page? Back to Xiaomi repair.
Talk to us
Ask for the price of your Xiaomi screen
Send the Xiaomi model and what happened to the screen and get the price. Prefer to call? Call +55 48 3238-7381 or see other ways to contact us on WhatsApp.
Ask for the price of my Xiaomi screen