Up to 2 hours
Realme screens and batteries ready the same day, with you at the store.
Realme repair in Florianópolis
Is your Realme broken, not charging, or running out of battery fast? Help Cell repairs it at Floripa Shopping, with screen and battery ready in up to 2 hours, and you take the phone back with a warranty.
- Screen and battery ready in up to 2 hours
- Technicians with over 10 years at the bench
- 90-day warranty on the repair
The Realme repair service at Help Cell fixes phones of this brand in Florianópolis: screen, battery, charging port, camera, board, and phones damaged by water. The store is at Floripa Shopping, the technicians work in-house, and screen and battery replacements take up to 2 hours. The service comes with a 90-day warranty.
Realme repair: what Help Cell does
Help Cell does Realme repair at the repair bench, with the phone opened and the part replaced by a technician from our team. We are an independent repair shop: we fix all brands and we are not the authorized service of any of them. If you search for "Realme repair" in Florianópolis, you can get the problem fixed here, on the spot, without sending the phone out of the city.
Realme phones come to the store mainly for three reasons: cracked screen, battery that doesn't last the day, and a phone that stops charging. We also see phones that fell in water, restart by themselves, or won't turn on anymore.
Realme faults Help Cell can fix
The most common faults can be fixed: screen, battery, charging port, camera, buttons, speaker, and board. When the problem is on the board, the repair is done with microsoldering, a technique that replaces or recovers tiny components without throwing away the whole phone.
What Help Cell does not do
The store does not sell phones, does not unlock devices, and is not an authorized service center. If your Realme is still under the manufacturer's warranty, check with the manufacturer before opening the phone anywhere, because opening it may affect that warranty.
Original or compatible parts for Realme
Original parts come from the manufacturer itself. Compatible parts are made by third parties, and their quality and price vary a lot. Help Cell explains which part it uses for your model before agreeing on the price.
Signs
When to take your Realme to a repair shop
If you recognize one of these six signs, the phone needs a repair bench, not one more try at home.
Cracked or spotted screenBroken glass, colored lines, or touch that fails.
Battery that drains fastThe phone shuts off while charging or gets hot when you are not using it.
Doesn't charge properlyIt only charges at one angle of the cable, or it doesn't recognize the charger.
Dropped in waterSea, pool, sink, or rain. Turn it off and don't charge it.
Won't turn on anymoreBlack screen, no vibration, and no sign of life after charging.
Back cover or screen liftingIt may be a swollen battery: stop charging and bring the phone to the store.
Step by step
How the Realme repair works at Help Cell
Four steps, from your first message to your Realme working again in your hands.
- 1
Send us your model on WhatsApp
Tell us which Realme it is and what happened. A photo of the problem helps.
- 2
We send the price and the part
Help Cell replies with the price for your case and explains the part.
- 3
We repair it at the store
Screen and battery in up to 2 hours, at Floripa Shopping. Other repairs have the time told to you before we start.
- 4
You test it and take it with a warranty
Check the screen, charging, and camera when you pick it up, and keep the 90-day warranty.
Scope
What is included in the Realme repair
What is part of the agreed price and what is not.
Included
- Assessment of the fault in your Realme
- New part for the agreed repair
- Labor from the Help Cell technician
- 90-day warranty on the repair
Not included
- Other faults found in the assessment, such as the board
- Damage from liquid that was already in the phone
- New case, screen protector, and accessories
- Damage from a fall after the repair
How much does a Realme repair cost
The repair price depends on the model, the fault, and the part. Help Cell does not publish one fixed price: send the model and the problem on WhatsApp, and the reply will have the price for your case.
| Factor | How it affects the price | Example |
|---|---|---|
| Realme model | Each line uses different parts, with different prices. | A Realme from the C line and one from the numbered line. |
| Type of fault | Replacing a battery is simpler than repairing the board. | A battery that drains fast and a phone that won't turn on. |
| Part quality | Original and compatible parts have different prices and durability. | The same screen with two types of part. |
| Several faults together | A fall that breaks the screen and the battery adds to the work. | A phone dropped on a corner that won't charge. |
| Liquid in the phone | A wet phone needs cleaning before any replacement. | A Realme that fell in the sea. |
How to choose where to repair your Realme
People who compare repair shops usually look only at the price. These criteria show what really changes the result.
Common mistakes when repairing a Realme
Choosing the lowest price without asking about the part
A low price almost always means a low-quality part that wears out faster. Compare price, part, and warranty together.
Keeping on charging a swollen battery
A lifted back cover or a screen coming loose is a sign of a swollen battery. Stop charging and take the phone to a repair shop. Read Swollen battery: what to do before it bursts.
Turning on the phone after it fell in water
Turning on or charging a wet phone can burn the board. Turn it off, remove the SIM card, and bring the phone in as soon as possible.
Checklist: before you bring your Realme
Back up first if the phone still turns on
Photos and contacts usually stay on the phone during a screen or battery repair, but a backup protects you from surprises. Help Cell also does data backup.
Write down the exact model
In Settings, About phone, you can see the model name. With it, we can give you the price without you having to bring the phone in.
Bring the charger and the lock code
The store may need to turn the phone on to test it. Confirm with Help Cell what it asks for.
Comparison: independent repair shop and manufacturer service
An overview to help you decide. If the manufacturer's warranty is still valid, check with the manufacturer first.
| Criterion | Help Cell | Manufacturer service |
|---|---|---|
| Service | On the spot at Floripa Shopping, no waiting to send the phone out | Depends on the brand's service network |
| Screen and battery time | Up to 2 hours | Varies with the part and the queue |
| Board fault | Repair at the bench, without replacing the phone | May mean replacing the whole board |
| Manufacturer warranty | Not an authorized service; opening the phone may affect the manufacturer's warranty | Keeps the manufacturer's warranty |
| Service warranty | 90 days on the repair | Under the manufacturer's policy |
Why Help Cell
Why repair your Realme at Help Cell
Since 2007 in Florianópolis, at Floripa Shopping since 2012.
In-house labor
Help Cell technicians do the repair. Nothing is outsourced.
90-day warranty
Covers the repair against defects, with clear rules.
All Android brands
Realme, Samsung, Motorola, Xiaomi, and others, on the same bench.
Board specialists
If the fault goes deeper than the screen, the assessment will show it.
Contact cleaning as a courtesy
If the Realme does not charge, the cleaning is a courtesy and often fixes it.
Your model
Repair service for your Realme model
Choose your model to see the repairs, the care it needs, and the price on request.
Realme C61 repair
Screen, battery, and charging port for the Realme C61, with the price agreed on WhatsApp.
Realme C61 repairRealme C67 repair
Realme C67 repairs at the store bench, from a cracked screen to a phone that won't charge.
Realme C67 repairRealme C75 repair
Realme C75 repair: screen, battery, charging, and a phone that fell in water.
Realme C75 repairRealme 12 repair
Screen and battery replacement for the Realme 12, with warranty and service at Floripa Shopping.
Realme 12 repairRealme 13 repair
Realme 13 repairs done by in-house technicians, with the price told to you before we start.
Realme 13 repairRealme 14 repair
Realme 14 repair: screen, battery, camera, and charging, with a 90-day warranty.
Realme 14 repairRealme 15 repair
Repair service for the Realme 15, from screen replacement to board repair when the case calls for it.
Realme 15 repairRealme 16 repair
Realme 16 repairs at the store, with the fault assessed before we agree on the service.
Realme 16 repairRealme C85 repair
Realme C85 repair: screen, battery, and charging port, with the price on request on WhatsApp.
Realme C85 repairWhere we are
We serve Florianópolis and Greater Florianópolis
Our store is inside Floripa Shopping. If you prefer, we can pick up your Realme at your home.
Store at Floripa Shopping
Help Cell, Floripa ShoppingRod. Virgílio Várzea, 587, Saco Grande
Florianópolis, SC, 88054-605
- Mon–Sat, 10am–10pm. Sunday, 2pm–8pm (no repair service).
- WhatsApp +55 48 99110-7381
Pickup and delivery across Greater Florianópolis, for any service, with a fee.
Chat on WhatsAppReviews
What Help Cell customers say
Real reviews from people who had their phone repaired at Help Cell, straight from Google.
Mykael looked after me really well, proactive and attentive. He installed my camera protector and helped me choose a case with care. It was an iPhone 17 Pro Max. Congratulations to the store!
Celio De Melo MatosGoogle review, Feb 2026They replaced my phone battery the same day even though it was an older model, and they also worked hard to find and apply a screen protector. Everything came out right, they do a great job with good service from the whole team.
Cristina RubyGoogle review, Jun 2026I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.
Questions
Frequently asked questions about Realme repair
How much does a Realme repair cost?
The price depends on the model, the fault, and the part. Send the model and what happened on WhatsApp +55 48 99110-7381, and Help Cell will reply with the price.
How long does the repair take?
Screen and battery replacements are ready in up to 2 hours, with you at the Floripa Shopping store. Other repairs, like board or water damage, have a time that we tell you after the assessment.
Will I lose my photos and data on my Realme?
In a screen or battery replacement, the data stays on the phone. Even so, back it up if the phone still turns on. In a board repair, the risk is higher, and the store tells you before starting.
Is the part used in my Realme original?
Ask about your model on WhatsApp. Help Cell explains which part it uses and what changes between original and compatible, so you can decide with the price in hand.
Does the Realme repair come with a warranty?
Yes. The 90-day warranty covers the repair against defects. It does not cover drops, liquid, or misuse after the repair.
My Realme fell in water. What do I do?
Turn it off, don't charge it, and bring it in as soon as you can. The longer it stays wet, the more damage it can do. See chemical descaling for wet phones.
Is Help Cell an authorized Realme service?
No. Help Cell is independent and repairs all brands. If your Realme is under the manufacturer's warranty, check with the manufacturer first, because opening the phone may affect that warranty.
Do you offer pickup and delivery for the Realme?
Yes. The pickup and delivery service covers Greater Florianópolis, for any repair, with a fee.
Other services
Other services and Android brands
If the problem is not only with the Realme, see the most requested repair and the other brands we serve.
Android phone battery replacement
Battery that drains fast or is swollen. Ready in up to 2 hours.
See the repairLG repair
Repairs for LG K and Velvet models, with assessment at the store.
See the brandASUS Zenfone repair
Repair for Zenfone and ROG Phone, with the price on request.
See the brandGoogle Pixel repair
Repairs for Pixel, from the screen to the charging port.
See the brandAndroid phone screen replacement
Cracked or spotted screen, replaced in up to 2 hours.
See the repairPhone board repair
Phone that won't turn on or restarts after a fall.
See the repairAlso read about batteries
Get in touch
Get the price for your Realme repair
Send us your Realme model and what happened, and get the price. Prefer to call? Phone +55 48 3238-7381.
Get the price for my Realme