Realme 13
See Realme 13 repair service and its repairs.
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Realme 12 repair service in Florianópolis: screen and battery
Cracked screen or a battery that won't last anymore? Help Cell repairs the Realme 12 and the Realme 12 Pro at Floripa Shopping, with screen and battery replacement in up to 2 hours in most cases. Repairs come with a 90-day warranty.
- Screen and battery in up to 2 hours
- 90-day warranty
- All Android brands
For Realme 12 repair service in Florianópolis, Help Cell works at Floripa Shopping with screen replacement, battery replacement, charging port repair and board repair. Each version (4G, 5G and Pro) uses its own part, so the first step is to tell us which one you have. Screen and battery are ready in up to 2 hours in most cases. Help Cell only repairs the phone; it stays yours.
Repairs
Realme 12 repairs done in our store
Pick the problem and ask for the price on WhatsApp, with your Realme 12 model.
| Repair | What's included | Time | Price |
|---|---|---|---|
| Screen replacement | New screen, labor and touch test | Up to 2 hours | Ask on WhatsApp |
| Battery replacement | New battery, labor and test | Up to 2 hours | Ask on WhatsApp |
| Charging port | New port and charging test | Confirmed after diagnosis | Ask on WhatsApp |
| Board repair | Diagnosis and micro-soldering | Confirmed after diagnosis | Ask on WhatsApp |
| Camera | Camera module and photo test | Confirmed after diagnosis | Ask on WhatsApp |
| Speaker and microphone | New part and audio test | Confirmed after diagnosis | Ask on WhatsApp |
| Buttons and vibration | Button or vibration motor | Confirmed after diagnosis | Ask on WhatsApp |
| Water damage | Chemical cleaning and test | Confirmed after diagnosis | Ask on WhatsApp |
Realme 12 screen replacement
For a screen replacement, Help Cell replaces the assembly that includes the glass, the touch sensor and the display panel. On the Realme 12 this is usually ready in up to 2 hours, and you wait at the store.
The Realme 12 4G and the Realme 12 Pro use an AMOLED screen, and the Realme 12 5G uses LCD, so the part changes from one version to another. Learn the full service in our Android phone screen replacement page.
Realme 12 battery replacement
If the Realme 12 runs out before the end of the day, gets hot on the charger, or shuts off with charge left, the battery is worn out. Replacing it gives you back your battery life without buying a new phone.
With daily use, the battery loses capacity with every charge. If it is swollen, stop charging and bring the phone in. See how the Android phone battery replacement works.
At the counter
Common Realme 12 problems
Signs that make customers look for a repair for this model.
Battery drains fastIt drops quickly or the phone shuts off on its own.
Cracked or stained screenA drop leaves broken glass, lines or touch problems.
Doesn't charge properlyThe cable loosens or charging only works at one angle.
Won't turn on after a dropIt may be the board, and this case needs a check-up.
Versions
Realme 12 4G, 12 5G and 12 Pro: what changes in the repair
The three versions have different screens and charging. Tell us which one you have when you ask for the price.
| Version | Screen | Screen type | Battery |
|---|---|---|---|
| Realme 12 4G | 6.67 inches | AMOLED, 120 Hz | 5,000 mAh |
| Realme 12 5G | 6.72 inches | LCD, 120 Hz | Check on the phone |
| Realme 12 Pro | 6.7 inches | AMOLED, 120 Hz | 5,000 mAh |
Not sure which version you have? Check Settings, About phone, or send us a photo of the back.
Step by step
How your Realme 12 repair works
- 1
You describe the problem
Send us the version and what happened on WhatsApp.
- 2
You get the agreed price
Help Cell confirms the part and gives you the price.
- 3
The repair is done in the store
Screen and battery in up to 2 hours in most cases.
- 4
You check and pick up
Test the phone on the spot and keep your warranty.
If the problem goes deeper, like a phone that won't turn on, see the Android phone board repair page. To talk to the store, just message us on WhatsApp.
Questions
Frequently asked questions about Realme 12 repair
How much does a Realme 12 screen replacement cost?
The price depends on the version (4G, 5G or Pro) and on the part available. Send the model on WhatsApp +55 48 99110-7381 and Help Cell replies with the price.
How long does a Realme 12 battery replacement take?
Up to 2 hours in most cases, and you can wait at Floripa Shopping. If the phone has another problem too, the store tells you the time before starting.
Is the Realme 12 Pro screen the same as the Realme 12 screen?
No. The Realme 12 Pro and the Realme 12 4G have an AMOLED screen, and the Realme 12 5G has an LCD screen, with slightly different sizes. That is why Help Cell asks for the exact version before talking about price.
Can I use the Realme 12 with a cracked screen?
If the glass is only cracked and touch still works, you can use it for a short time, but there is a risk of cutting your finger and moisture getting in. If stains or lines appear, or touch fails, a screen replacement is the way to go.
Will I lose my photos and contacts in the repair?
Screen and battery replacement does not touch your data. Even so, if you can, make a copy before you bring the phone in. Help Cell also does phone data backup.
What is the repair warranty?
The repair has a 90-day warranty. It covers the service done, under the conditions explained on the warranty page.
Does Help Cell sell the Realme 12?
No. Help Cell only repairs phones and does not sell them. The store has parts and accessories, but the Realme 12 itself is not for sale.
Google reviews
What customers say on Google
“I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.”
“Matheus looked after me very well! He was super attentive and managed to help me with my phone, which had dirt in the charging port. He fixed it quickly and explained everything clearly. Excellent service!”
See all reviews on Google. Original review in Portuguese, translated.
Ask for your Realme 12 price
Send us your phone's version and what happened, and get the repair price.
Ask for my Realme 12 price