Mon–Sat, 10am–10pm, at Floripa Shopping · Sunday, 2pm–8pm
Help Cell technician with gloves and a magnifier repairing a Realme 13 on the workbench

Realme 13 Repair in Florianópolis: Screen and Battery

Cracked screen or dead battery on your Realme 13? Help Cell does Realme 13 repair and Realme 13 Pro repair at Floripa Shopping, with screen and battery replacement in up to 2 hours in most cases and a 90-day warranty.

  • Screen and battery in up to 2 hours
  • 90-day warranty
  • We repair all Android brands

Ask for the price of your Realme 13

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To repair the Realme 13 in Florianópolis, bring the phone to Help Cell, at Floripa Shopping. The store replaces screens, batteries and charging ports, and also does board repair and cleaning for water-damaged phones. Screens and batteries are usually ready within 2 hours.

Repairs

Realme 13 repairs done at Help Cell

Pick the problem and ask for the price on WhatsApp, telling us whether your phone is the Realme 13 or the 13 Pro.

Repairs, what is included, turnaround time and price for the Realme 13
RepairWhat is includedTurnaroundPrice
Screen replacementNew screen, labor and testingUp to 2 hoursAsk on WhatsApp
Battery replacementNew battery, labor and testingUp to 2 hoursAsk on WhatsApp
Charging portNew port and charging testAgreed after assessmentAsk on WhatsApp
Board repairAssessment and micro-solderingAgreed after assessmentAsk on WhatsApp
Water damageChemical cleaning and testingAgreed after assessmentAsk on WhatsApp
CameraCamera module and photo testAgreed after assessmentAsk on WhatsApp
Speaker and microphoneNew part and audio testAgreed after assessmentAsk on WhatsApp
Buttons and vibrationButton or vibration motorAgreed after assessmentAsk on WhatsApp

Realme 13 screen cracked or spotted

If the glass cracked or the image has spots, the fix is a screen replacement. The standard Realme 13 has a 6.72-inch panel with a 120 Hz refresh rate. The 13 Pro has a 6.7-inch AMOLED screen, which is a different part.

That is why Help Cell checks which version you have before giving a price. Learn how the process works in our Android phone screen replacement service.

Realme 13 battery that does not last the day

When the Realme 13 drains fast, gets hot or shuts off with charge left, a worn battery is the first suspect. The standard version has a 5,000 mAh battery and the 13 Pro has a 5,200 mAh battery, both with 45 W fast charging.

The swap is done at the store while you wait. See how it works in our Android phone battery replacement service. If the phone charges poorly even with a good battery, the problem may be the port: check our phone charging port replacement.

At the counter

Problems that bring the Realme 13 to the repair shop

These are the most common signs that the phone needs the workbench.

Battery drains earlyThe phone does not last the day or shuts off suddenly.
Cracked after a dropThe glass breaks and touch may fail in parts of the screen.
Slow or unstable chargingThe cable has to be jiggled to charge, or it does not fit properly.
Blurry camera photosAfter an impact, photos come out blurry or dark.
Versions

Realme 13 and Realme 13 Pro: what changes in the repair

Both versions have different screens and batteries, so the part is not the same.

Differences between the Realme 13 and the 13 Pro that matter for repair
VersionScreenScreen typeBattery
Realme 136.72 inchesLCD (IPS) with 120 Hz5,000 mAh
Realme 13 Pro6.7 inchesAMOLED with 120 Hz5,200 mAh

Realme 13 won't turn on or fell in water

If the phone shows no signs of life, the battery is not always the cause. It can be a short circuit on the board, and then the repair is done with micro-soldering. If it got wet, turn it off, do not charge it and bring it in soon, because corrosion gets worse over time.

Learn about our phone board repair service. The turnaround for these cases is agreed after the assessment.

Step by step

How your Realme 13 repair works at Help Cell

  1. 1

    Message us on WhatsApp

    Tell us whether it is the 13 or the 13 Pro and what happened.

  2. 2

    Get the price

    Help Cell confirms the part and gives you the repair price.

  3. 3

    Bring it to the mall

    Screens and batteries are usually ready within 2 hours.

  4. 4

    Test and pick up

    Check the phone at the store and keep your 90-day warranty.

Questions

Frequently asked questions about Realme 13 repair

How much does a Realme 13 screen replacement cost?

The price depends on the version (13 or 13 Pro) and the part. Send the model on WhatsApp +55 48 99110-7381 and Help Cell will send you the price.

How long does a Realme 13 battery replacement take?

Up to 2 hours in most cases, while you wait at Floripa Shopping. If there is another problem too, the store tells you the timing before starting.

Does the Realme 13 Pro screen fit the Realme 13?

No. The Pro has an AMOLED screen and the standard model has an LCD screen, with different measurements. That is why Help Cell checks the version before giving a price.

Will I lose my data when repairing the Realme 13?

For screen and battery replacement, your data stays on the phone. Even so, back it up first if the phone still turns on. For board repair, the store assesses the risk before starting.

What is the repair warranty?

The warranty is 90 days. See the details on our 90-day warranty page.

Is the part original?

Help Cell tells you the type of part when giving the price, before you approve the repair.

Other models

Other Realme models

See also our Realme 14 repair service, Realme 15 repair service and Realme 16 repair service.

Realme 14

Screen, battery and other repairs for the Realme 14.

See the model

Realme 15

Screen, battery and other repairs for the Realme 15.

See the model

Realme 16

Screen, battery and other repairs for the Realme 16.

See the model

See all Realme repair services

Google reviews

What customers say on Google

“I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.”

Karina Fretta De Oliveira★★★★★5-star Google review, Jul 2026

“Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!”

Bruno Camargo★★★★★5-star Google review, Aug 2026

Ask for the price of your Realme 13

Send us your phone version and the problem, and get the repair price. You can also reach us on WhatsApp from our contact page.

Ask for my Realme 13 price
Help Cell is an independent repair shop, not an Apple Authorized Service Provider. We repair your device; we do not sell phones.
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