Faults and diagnosis
Phone with no sound or no audio in calls: what it could be
Causes of missing sound and what to test before repairing.
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Help Cell blog: guides on battery, screen and phone repair
Straight answers from people who have repaired phones in Florianópolis since 2007, so you can decide before you bring in your device.
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Page 2 of 2. Each guide answers one question and links to the right service.
Faults and diagnosis
Face ID stopped working: causes and what can be repaired
Why Face ID fails and when a repair is possible.
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Water damage
Phone got wet: what to do in the first 10 minutes
What to do and what to avoid to try to save the device.
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Water damage
Phone fell in the sea: why salt water is worse
Why salt speeds up corrosion and what to do.
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Water damage
MacBook with liquid on the keyboard: steps and chemical cleaning
Immediate steps when liquid gets into a MacBook.
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Warranty and data
Authorized or specialized repair shop: which to choose
The differences between the two types of repair shop.
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90-day warranty: what it covers and how to use it
What the warranty covers, what it does not, and how to use it.
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Will I lose my data when I repair my phone?
When your data stays on the device and how to make a backup.
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How to recover photos from a broken phone or a phone that will not turn on
Ways to recover photos from a faulty device.
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How a repair service contract works for businesses
What a recurring maintenance contract includes.
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How much it costs to keep your team's phones working
Factors that set the cost of maintaining your team's devices.
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How to protect your company data during a repair
Precautions for company data when a phone goes in for repair.
Read the guideNeed a repair now?
Battery and screen replacement in up to 2 hours on most phones. Send us your model and get the price.