iPhone Duo
See the iPhone Duo repair service and the repairs for this model.
See the model
iPhone 18 Pro repair in Florianópolis: screen and battery
Is the screen or the battery of your iPhone 18 Pro broken? Help Cell repairs the 18 Pro and the 18 Pro Max at Floripa Shopping, with screen and battery replacement in up to 2 hours in most cases and a 90-day warranty. We only repair phones: we do not sell phones.
- Screen and battery in up to 2 hours
- 90-day warranty
- In-house repair team since 2007
Help Cell repairs the iPhone 18 Pro and the 18 Pro Max in Florianópolis, at Floripa Shopping: screen, battery, charging connector, camera, rear glass, water damage and logic board. Screen and battery replacements are ready in up to 2 hours in most cases. You get the price on WhatsApp, telling us the version of your phone.
Repairs
iPhone 18 Pro repairs at Help Cell
Choose the problem with your phone and ask for the price on WhatsApp, with your 18 Pro version.
| Repair | What is included | Time | Price |
|---|---|---|---|
| Screen replacement | New screen, labor and testing | Up to 2 hours | Ask on WhatsApp |
| Battery replacement | New battery, labor and testing | Up to 2 hours | Ask on WhatsApp |
| Charging connector | New USB-C connector and charging test | Agreed at check-up | Ask on WhatsApp |
| Rear glass | New glass and fitting | Agreed at check-up | Ask on WhatsApp |
| Camera | Camera module and photo test | Agreed at check-up | Ask on WhatsApp |
| Speaker and microphone | New part and audio test | Agreed at check-up | Ask on WhatsApp |
| Buttons and vibration | Button or vibration motor | Agreed at check-up | Ask on WhatsApp |
| Face ID | Check-up and repair, when possible | Agreed at check-up | Ask on WhatsApp |
| Water damage | Chemical cleaning and testing | Agreed at check-up | Ask on WhatsApp |
| Logic board repair | Check-up and microsoldering | Agreed at check-up | Ask on WhatsApp |
Cracked iPhone 18 Pro screen: how the repair works
The 18 Pro has a 6.3-inch OLED screen, and the 18 Pro Max has a 6.9-inch one. Both have a refresh rate of up to 120 Hz (ProMotion). The replacement is the whole assembly, which includes the glass, the touch sensor and the display. It is ready in up to 2 hours in most cases, and you wait in the store.
A crack in the corner may look small, but moisture gets in through it and touch starts to fail over time. If the glass is already chipping, avoid carrying the phone in your pocket. See how the iPhone screen replacement works and, if Face ID fails afterwards, read the guide on Face ID after a screen replacement.
iPhone 18 Pro battery that no longer lasts the day
If the 18 Pro drains early, gets hot on the charger or shuts off with charge left, the battery is probably worn out. The replacement is ready in up to 2 hours in most cases, and Help Cell tells you first if the problem is something else.
On a new phone, wear usually takes a while to show. A battery that drops fast right from the start deserves a check-up, because the fault may be somewhere else. Learn the signs in when to replace an iPhone battery and ask for an iPhone battery replacement. Swollen battery: stop using the phone and bring it in.
iPhone 18 Pro USB-C connector that does not charge
The 18 Pro charges through USB-C. When the cable does not connect well, the first step is cleaning the contacts, which Help Cell does as a courtesy and often fixes the problem. If the phone still does not charge, the connector may be worn or damaged.
Pocket lint and dust build up in the port and stop the cable from fitting firmly. When cleaning is not enough, the fix is an iPhone charging connector replacement. If none of this solves it, the cause may be on the logic board, and then the way is an iPhone logic board repair, done with microsoldering.
At the counter
Problems that bring the iPhone 18 Pro to the repair shop
The problems that most often bring owners to the store, with the symptom of each one.
Glass cracked from a dropThe screen breaks and touch fails in some areas.
Battery that runs out earlyIt drains fast or shuts off with charge left.
Cable that does not fitThe USB-C port feels loose or charging keeps cutting in and out.
Camera or Face ID after a dropThe image is blurry or the face is not recognized.
Versions
Difference between the iPhone 18 Pro and 18 Pro Max in repairs
The two versions have different screen sizes, and the part of one does not fit the other. Tell us which one you have when you ask for the price.
| Version | Screen | Screen type | Connector |
|---|---|---|---|
| iPhone 18 Pro | 6.3 inches | OLED with ProMotion (120 Hz) | USB-C |
| iPhone 18 Pro Max | 6.9 inches | OLED with ProMotion (120 Hz) | USB-C |
Before you bring it
What to do with your iPhone 18 Pro before taking it to the store
A few simple steps stop the problem from getting worse and speed up the service.
Cracked screenDo not press the cracked glass or use the phone with wet hands.
Swollen batteryTurn it off, do not charge it, and bring the phone in like that.
Dropped in waterDo not turn it on or charge it, and bring it in as soon as you can.
Step by step
How your iPhone 18 Pro repair works
- 1
Message us on WhatsApp
Tell us if it is an 18 Pro or 18 Pro Max and what happened.
- 2
Get the price
Help Cell confirms the part and tells you the repair price.
- 3
Repair at the mall
Screen and battery in up to 2 hours in most cases.
- 4
Test and warranty
You check the phone in the store and get the 90-day warranty.
Questions
Frequently asked questions about iPhone 18 Pro repair
How much does an iPhone 18 Pro screen replacement cost?
The price depends on the version (18 Pro or 18 Pro Max) and on the part. Send the model on WhatsApp +55 48 99110-7381 and Help Cell will give you the price.
How long does an iPhone 18 Pro battery replacement take?
Up to 2 hours in most cases, while you wait at Floripa Shopping. If there is another problem too, the store tells you the time before it starts.
Does the 18 Pro screen fit the 18 Pro Max?
No. The sizes are different, 6.3 and 6.9 inches, so each version uses its own part. That is why Help Cell asks for the version before giving the price.
Will I lose my data in the repair?
Screen and battery replacements usually do not touch your files. Even so, back up first if the phone still turns on.
Is Help Cell an Apple authorized service?
No. It is an independent repair service, with its own technicians and more than 10 years of experience. The details are on the 90-day warranty page.
My 18 Pro charging connector does not charge. What do I do?
Ask for a cleaning of the contacts, which Help Cell does as a courtesy and often fixes the problem. If it does not, the store checks whether the connector needs to be replaced.
Does Help Cell sell the iPhone 18 Pro?
No. Help Cell only repairs devices and does not sell phones.
Other models
Other iPhone models
See also the repairs for other devices in the line.
iPhone 7
See the iPhone 7 repair service and the repairs for this model.
See the modeliPhone SE (2nd generation)
See the iPhone SE (2nd generation) repair service.
See the modelGoogle reviews
What customers say on Google
“I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.”
“Mykael looked after me really well, proactive and attentive. He installed my camera protector and helped me choose a case with care. It was an iPhone 17 Pro Max. Congratulations to the store!”
Celio De Melo Matos★★★★★5-star Google review, Feb 2026See all reviews on Google. Original review in Portuguese, translated.
Get the price for your iPhone 18 Pro
Send us the version of your phone and what happened, and get the repair price. Prefer another channel? See the contact page to chat on WhatsApp or to visit the store.
Get the price for my iPhone 18 Pro