Mon–Sat, 10am–10pm, at Floripa Shopping · Sunday, 2pm–8pm
Help Cell technician wearing gloves and a magnifier repairing an iPhone on the workbench

iPhone 12 repair in Florianópolis: screen and battery

Screen broken or battery not lasting anymore? Help Cell repairs the iPhone 12, 12 mini, 12 Pro and 12 Pro Max at Floripa Shopping, with screen and battery replacement in up to 2 hours in most cases and a 90-day warranty. The store repairs the phone; it does not sell phones.

  • Screen and battery in up to 2 hours
  • 90-day warranty
  • From the 12 mini to the 12 Pro Max

Ask for the price of your iPhone 12

Answer a few fields and Help Cell will give you the price.

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The iPhone 12 repair service from Help Cell, in Florianópolis, covers screen replacement, battery replacement, charging port, camera, back glass, water damage and logic board repair, for all four versions of the phone. Screen and battery are ready in up to 2 hours in most cases. You can message us on WhatsApp and agree on the price before coming to the store.

Repairs

iPhone 12 repairs at Help Cell

Pick the repair and ask for the price on WhatsApp, with your iPhone 12 model.

Repairs, what's included, turnaround and price for the iPhone 12
RepairWhat's includedTurnaroundPrice
Screen replacementNew screen, labor and testingUp to 2 hoursAsk on WhatsApp
Battery replacementNew battery, labor and testingUp to 2 hoursAsk on WhatsApp
Charging portNew charging port and charging testAgreed after diagnosisAsk on WhatsApp
Back glassNew glass and fittingAgreed after diagnosisAsk on WhatsApp
CameraCamera module and photo testAgreed after diagnosisAsk on WhatsApp
Speaker and microphoneNew part and audio testAgreed after diagnosisAsk on WhatsApp
Buttons and vibrationButton or vibration motorAgreed after diagnosisAsk on WhatsApp
Face IDDiagnosis and repair, when possibleAgreed after diagnosisAsk on WhatsApp
Water damageChemical cleaning and testingAgreed after diagnosisAsk on WhatsApp
Logic board repairDiagnosis and microsolderingAgreed after diagnosisAsk on WhatsApp

iPhone 12 screen replacement

All four iPhone 12 models use an OLED (Super Retina XDR) screen with Ceramic Shield glass, and the repair replaces the glass, touch and display as one unit. In most cases it is ready in up to 2 hours, while you wait or walk around the mall.

Only the corner cracked and the touch still works? It is still worth replacing it soon: the crack grows, collects dust and can make the touch fail for good. See how the iPhone screen replacement works and, before you accept any part, read about original or aftermarket screens.

iPhone 12 battery replacement

The iPhone 12 has been through many charge cycles. Apple designs the batteries of iPhone 14 and older models to keep 80% of their original capacity after 500 full charge cycles. If the phone runs out in the middle of the afternoon, shuts off while still showing charge, or gets hot for no reason, a battery replacement usually brings back the performance of day one.

Check the signs in the guide on when to replace an iPhone battery, and see the iPhone battery replacement service. If the screen is lifting or the back is swelling, stop using the phone and bring it in.

iPhone 12 charging and charging port

The iPhone 12 charges through the Lightning port, and dirt that builds up inside is one of the most common reasons a cable won't connect. Before replacing any part, Help Cell cleans the contacts as a courtesy, and often that alone fixes it.

If cleaning is not enough, the next step is an iPhone charging port replacement. And if the phone won't turn on or won't charge even with a new port, the fault may be on the logic board. In that case, the way to go is an iPhone logic board repair, done with microsoldering.

At the counter

Common iPhone 12 problems

The faults we see most often on this model.

Battery drains earlyDrops from 100% to half in a few hours of use.
Screen cracked from a fallThe glass breaks, and sometimes spots or touch failures show up.
Cable doesn't stay connectedCharges only in one position or doesn't recognize the cable.
Camera or Face ID after a fallPhotos come out blurry or your face stops being recognized.
Models

What changes between the iPhone 12, 12 mini, 12 Pro and 12 Pro Max

Screen size and the number of cameras change from one model to another. Tell us which one you have when you ask for the price.

Differences between iPhone 12 models that matter for repairs
ModelScreenScreen typeRear cameras
iPhone 12 mini5.4 inchesOLEDTwo
iPhone 126.1 inchesOLEDTwo
iPhone 12 Pro6.1 inchesOLEDThree
iPhone 12 Pro Max6.7 inchesOLEDThree
Step by step

How your iPhone 12 repair works

  1. 1

    You message us on WhatsApp

    Tell us if it is a 12, mini, Pro or Pro Max, and what happened.

  2. 2

    Help Cell gives you the price

    You know the price and the part before you leave home.

  3. 3

    The repair is done at the store

    Screen and battery in up to 2 hours in most cases.

  4. 4

    You test it and take it home under warranty

    Check the phone at the counter and take the 90-day warranty with you.

Questions

Frequently asked questions about iPhone 12 repair

How much does it cost to repair an iPhone 12?

The price changes with the model (12, 12 mini, 12 Pro or 12 Pro Max), the fault and the part. Send us the model on WhatsApp +55 48 99110-7381 and Help Cell gives you the price before starting.

How long does an iPhone 12 screen replacement take?

Up to 2 hours in most cases, while you wait at Floripa Shopping. If the phone has another fault as well, the store will tell you the time before starting.

Are the iPhone 12 and iPhone 12 Pro screens the same?

Both are 6.1 inches with an OLED screen, but the repair is priced by the exact model. That is why Help Cell asks whether your phone is a 12 or a 12 Pro before giving you the price.

My iPhone 12 got wet. Can it still be fixed?

Often yes, especially if you turn it off right away and bring it in quickly. The iPhone 12 is water resistant, but that protection does not last forever and does not cover every kind of liquid. Help Cell checks the case and explains what can be done.

Do I lose photos and data with a screen or battery replacement?

In these repairs your data stays on the phone, because the part being replaced is not the storage. Even so, make a backup before coming in, if the iPhone still turns on. The store also does data backup.

Does the iPhone 12 repair come with a warranty?

Yes: the 90-day warranty covers the service performed, under the terms explained on the warranty page.

Is Help Cell an Apple authorized service?

No. Help Cell is an independent repair shop, with its own technicians and more than 10 years of experience. It only repairs devices and does not sell phones.

Other models

Other iPhone models

See also the repairs for the closest models: iPhone 13 repair, iPhone 14 repair and iPhone 15 repair.

iPhone 13

Screen, battery and other iPhone 13 repairs.

See the model

iPhone 14

Screen, battery and other iPhone 14 repairs.

See the model

iPhone 15

Screen, battery and other iPhone 15 repairs.

See the model

See all iPhone models

Google reviews

What customers say on Google

“Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!”

Bruno Camargo★★★★★5-star Google review, Aug 2026

“Matheus looked after me very well! He was super attentive and managed to help me with my phone, which had dirt in the charging port. He fixed it quickly and explained everything clearly. Excellent service!”

Lohanny Gvn★★★★★5-star Google review, May 2026

Ask for the price of your iPhone 12

Send us your model and what happened, and get the repair price.

Ask for the price of my iPhone 12
Help Cell is an independent repair shop, not an Apple Authorized Service Provider. We repair your device; we do not sell phones.
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