Mon–Sat, 10am–10pm, at Floripa Shopping · Sunday, 2pm–8pm
Help Cell technician with gloves and a magnifier repairing an iPhone 11 on the workbench

iPhone 11 repair in Florianópolis: screen and battery

Cracked screen or a battery that doesn't last the day? Help Cell repairs the iPhone 11, 11 Pro and 11 Pro Max at Floripa Shopping. Screen and battery replacements are usually ready in up to 2 hours, with a 90-day warranty.

  • Screen and battery in up to 2 hours
  • 90-day warranty
  • Repairs for all three iPhone 11 models

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Help Cell repairs the iPhone 11 in Florianópolis, at Floripa Shopping: screen replacement, battery replacement, charging port, camera, water damage and logic board repair, for the iPhone 11, 11 Pro and 11 Pro Max. Screens and batteries are usually ready in up to 2 hours. To talk to the store, just message us on WhatsApp with your model and the problem.

Repairs

iPhone 11 repairs at Help Cell

Choose the repair and ask for the price on WhatsApp, telling us which iPhone 11 you have.

Repairs, what is included, time and price for the iPhone 11
RepairWhat is includedTimePrice
Screen replacementNew screen, labor and testingUp to 2 hoursAsk on WhatsApp
Battery replacementNew battery, labor and testingUp to 2 hoursAsk on WhatsApp
Charging portNew port and charging testAgreed after the assessmentAsk on WhatsApp
Back glassNew glass and fittingAgreed after the assessmentAsk on WhatsApp
CameraCamera module and photo testAgreed after the assessmentAsk on WhatsApp
Speaker and microphoneNew part and audio testAgreed after the assessmentAsk on WhatsApp
Buttons and vibrationButton or vibration motorAgreed after the assessmentAsk on WhatsApp
Face IDAssessment and repair, when possibleAgreed after the assessmentAsk on WhatsApp
Water damageChemical cleaning and testingAgreed after the assessmentAsk on WhatsApp
Logic board repairAssessment and microsolderingAgreed after the assessmentAsk on WhatsApp

iPhone 11 screen replacement

The iPhone 11 screen is an LCD (Liquid Retina) display, 6.1 inches. The replacement is the whole assembly: glass, touch sensor and display. In most cases it is ready in up to 2 hours, while you wait at the store.

The 11 Pro and 11 Pro Max have an OLED screen, which is a different part. That is why Help Cell confirms the model before giving you a price. See the full iPhone screen replacement service and, if you are not sure which part to choose, read the guide original or aftermarket (non-Apple) screen.

iPhone 11 battery replacement

Apple designs the battery of iPhone 14 and earlier models, which includes the iPhone 11, to keep 80% of its original capacity after 500 full charge cycles, under ideal conditions. Past that point, does the phone already need a charger by mid-afternoon? Replacing the battery is usually worth it.

Check the signs in the guide when to replace an iPhone battery and the iPhone battery replacement service. If the screen is lifting or the back is swollen, stop using the phone and bring it to the store.

At the counter

Common iPhone 11 problems

The problems that come in most often for this model.

Battery runs out earlyThe phone drains fast or shuts off with charge left.
Glass broken from a fallThe screen cracks and, sometimes, touch stops working too.
Doesn't charge properlyThe cable comes loose or charging starts and stops.
Camera or Face ID not workingPhotos come out blurry or your face is no longer recognized.
Models

What changes between iPhone 11, 11 Pro and 11 Pro Max

Screen and size change from one model to another. Tell us yours when you ask for the price.

Differences between the iPhone 11 models that matter for repair
ModelScreenScreen typeRear cameras
iPhone 116.1 inchesLCDTwo
iPhone 11 Pro5.8 inchesOLEDThree
iPhone 11 Pro Max6.5 inchesOLEDThree

iPhone 11 that won't charge: what to check first

Before thinking about a part, clean the charging port: dust and lint build up there and stop the cable from fitting properly. Help Cell cleans the contacts as a courtesy, and often that is enough to fix it.

If that doesn't fix it, try another cable and another charger. If the problem stays, the cause may be the port, and then the iPhone charging port replacement comes in. When the problem is on the logic board, the repair needs microsoldering: learn about iPhone logic board repair.

Step by step

How your iPhone 11 repair works

  1. 1

    You send your model on WhatsApp

    Tell us which iPhone 11 you have and what happened.

  2. 2

    Help Cell confirms the price

    You get the repair price before you come to the store.

  3. 3

    The repair is done at the mall

    Screen and battery in up to 2 hours in most cases.

  4. 4

    You check it and leave with a warranty

    Test the phone at the store and keep the 90-day warranty.

Questions

Frequently asked questions about iPhone 11 repair

How much does an iPhone 11 screen replacement cost?

The price depends on the model (iPhone 11, 11 Pro or 11 Pro Max) and the part used. Send your model on WhatsApp +55 48 99110-7381 and Help Cell will give you the price.

How long does an iPhone 11 battery replacement take?

Up to 2 hours in most cases, while you wait at Floripa Shopping. If the phone has another problem too, the store will tell you the time before starting.

Is the iPhone 11 screen the same as the iPhone 11 Pro's?

No. The iPhone 11 has an LCD screen, and the 11 Pro and 11 Pro Max have OLED screens, in different sizes. That is why Help Cell asks for the exact model before talking about the price.

My iPhone 11 won't charge. Do I need a new charging port?

Not always. Dirt inside the port is a common cause, and Help Cell cleans the contacts as a courtesy. If that doesn't fix it, the store will assess whether the port needs replacing.

Will I lose my iPhone 11 data during the repair?

For screen and battery replacements, your data stays on the phone. Even so, if you can, make a backup before bringing it in. For logic board repairs or water damage the risk is higher, and the store will explain the case at the assessment.

What is the warranty on an iPhone 11 repair?

The 90-day warranty covers the work done. A part with a manufacturing defect or damage from misuse is reviewed case by case.

Does Help Cell unlock the iPhone 11?

No. Help Cell only repairs the phone: it does not unlock devices and it is not an Apple Authorized Service Provider. It is an independent, specialized repair shop.

Other models

Other iPhone models

See the repairs for newer models too.

See all iPhone models

Google reviews

What customers say on Google

“Matheus looked after me very well! He was super attentive and managed to help me with my phone, which had dirt in the charging port. He fixed it quickly and explained everything clearly. Excellent service!”

Lohanny Gvn★★★★★5-star Google review, May 2026

“They replaced my phone battery the same day even though it was an older model, and they also worked hard to find and apply a screen protector. Everything came out right, they do a great job with good service from the whole team.”

Cristina Ruby★★★★★5-star Google review, Jun 2026

Ask for the price of your iPhone 11

Send us your model and what happened, and get the repair price.

Ask for the price of my iPhone 11
Help Cell is an independent repair shop, not an Apple Authorized Service Provider. We repair your device; we do not sell phones.
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