MacBook Neo repair
Screen, battery and other repairs for the MacBook Neo.
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MacBook Pro 14 repair in Florianópolis: screen and battery
Help Cell repairs the 14-inch MacBook Pro (M1 Pro, M2 Pro and M3) at Floripa Shopping: screen, battery, keyboard, chemical cleaning and thermal paste, with a 90-day warranty.
- In-house repairs
- 90-day warranty
- Technicians with over 10 years of experience
If your MacBook Pro 14 has a cracked screen, a battery that drains fast, a faulty keyboard, got wet or does not turn on, Help Cell can fix it in Florianópolis, at Floripa Shopping. This applies to the M1 Pro, M2 Pro and M3 versions. Message us on WhatsApp with the model and the problem to get a quote. Help Cell only repairs devices. We are an independent repair shop, not authorized by Apple.
Repairs
MacBook Pro 14 repairs at Help Cell
Choose the repair and ask for a quote on WhatsApp with your MacBook Pro 14 version.
| Repair | What is included | Time | Price |
|---|---|---|---|
| Screen replacement | New screen, labor and testing | Agreed after the assessment | Ask on WhatsApp |
| Battery replacement | New battery, labor and testing | Agreed after the assessment | Ask on WhatsApp |
| Keyboard | New keyboard and testing of every key | Agreed after the assessment | Ask on WhatsApp |
| Does not turn on | Diagnosis and repair | Agreed after the assessment | Ask on WhatsApp |
| Chemical cleaning | Board cleaning after a liquid spill and testing | Agreed after the assessment | Ask on WhatsApp |
| Thermal paste | New paste and cleaning of the cooling vents | Agreed after the assessment | Ask on WhatsApp |
MacBook Pro 14 screen replacement
The MacBook Pro 14 screen is a Liquid Retina XDR display, with mini-LED backlight and a 120 Hz refresh rate. The repair replaces the whole screen assembly, not just the loose glass. The price depends on the version and on the condition of the lid.
A knock on the lid can crack the panel even with no mark on the outside. Lines or spots also need an assessment. See the MacBook screen replacement service and ask for a quote with your model.
MacBook Pro 14 battery replacement
When the MacBook Pro 14 drains fast, shuts off at the wrong time or shows a battery service warning, a replacement is usually worth it. The battery wears out with charge cycles and does not last forever.
If the base is bulging or the trackpad is lifting, stop using the laptop and bring it in. It may be a swollen battery. See the MacBook battery replacement service.
In the shop
Common MacBook Pro 14 problems
The faults that most often bring customers to the repair shop.
Battery drains earlyThe charge does not last the workday, or the service warning appears.
Cracked or spotted screenA fall or pressure on the lid breaks the glass or leaves spots.
Does not turn on or chargeThe Mac shows no sign of life, even when plugged into the charger.
Keys failingKeys that do not respond or repeat letters when you type.
Keyboard and MacBook Pro 14 that does not turn on
Keys that fail or repeat letters point to a keyboard problem. The keyboard has its own replacement. See the MacBook keyboard replacement service.
If the laptop gives no sign of life at all, the cause can be the battery, the charger, liquid or the board. That is why the first step is a diagnosis: MacBook does not turn on: diagnosis and repair. If there was liquid, turn it off right away.
Versions
What changes between M1 Pro, M2 Pro and M3
The chip changes, but the 14-inch size is the same. Tell us your chip when you ask for a quote.
| Version | Screen | Screen type | How to check |
|---|---|---|---|
| MacBook Pro 14 with M1 Pro | 14 inches | Mini-LED, 120 Hz | Apple menu, About This Mac |
| MacBook Pro 14 with M2 Pro | 14 inches | Mini-LED, 120 Hz | Apple menu, About This Mac |
| MacBook Pro 14 with M3 | 14 inches | Mini-LED, 120 Hz | Apple menu, About This Mac |
Step by step
How your MacBook Pro 14 repair works
- 1
Send the model on WhatsApp
Tell us if it is the M1 Pro, M2 Pro or M3 and what happened.
- 2
We confirm the part and the price
Help Cell replies with the repair price.
- 3
We repair it in the shop
The time is agreed at the assessment, depending on the fault.
- 4
You test it and take it home with the warranty
You check the MacBook at the shop and take it home with the 90-day warranty.
Questions
Frequently asked questions about the MacBook Pro 14 repair
How much is a MacBook Pro 14 screen replacement?
The price depends on the version (M1 Pro, M2 Pro or M3) and on the condition of the screen. Send the model on WhatsApp +55 48 99110-7381 and Help Cell will send you the price.
How long does a MacBook Pro 14 battery replacement take?
The time is agreed at the assessment, because it depends on the part and on the condition of the device. Help Cell tells you before we start.
My MacBook Pro 14 got wet and does not turn on. What should I do?
Turn it off, do not try to switch it on again, and do not charge it. Bring it in as soon as you can, because the liquid keeps corroding the board. See the chemical cleaning for a wet MacBook.
Can I lose my files during the repair?
Screen, battery and keyboard repairs do not touch the storage. Even so, back up your files first if the laptop still turns on. If it does not turn on, tell Help Cell, because the care needed is different.
Is Help Cell an Apple-authorized service provider?
No. Help Cell is an independent repair shop, with its own technicians and more than 10 years of experience. The repair is covered by a 90-day warranty.
Does Help Cell sell the MacBook Pro 14?
No. Help Cell only repairs devices and does not sell phones or laptops. The shop provides repair service for your MacBook.
Can I pay by card?
Yes: Pix (Brazil's instant bank payment), debit and credit card in up to 6 interest-free installments, with Visa, Mastercard and Elo cards.
Other models
Other MacBook models
See the repair service for similar models as well.
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See the modelGoogle reviews
What customers say on Google
“Matheus looked after me very well! He was super attentive and managed to help me with my phone, which had dirt in the charging port. He fixed it quickly and explained everything clearly. Excellent service!”
“They replaced my phone battery the same day even though it was an older model, and they also worked hard to find and apply a screen protector. Everything came out right, they do a great job with good service from the whole team.”
Cristina Ruby★★★★★5-star Google review, Jun 2026See all reviews on Google. Original review in Portuguese, translated.
Ask for a quote for your MacBook Pro 14
Send the version of your device and what happened. Prefer to talk? You can also message us on WhatsApp.
Get a quote for my MacBook Pro 14