Do not press any keys
Hold the power button until it switches off, and unplug the charger.

Did your MacBook Air M2 break, stop charging or run out of battery in the middle of your work? Help Cell fixes it at Floripa Shopping, with screen and battery ready in up to 2 hours in most cases and a 90-day warranty. Help Cell is an independent repair shop, not an Apple Authorized Service Provider, and we only repair: we do not sell or trade devices.
Looking for MacBook Air M2 repair in Florianópolis? At Help Cell, the repair is done on the spot, inside Floripa Shopping. We replace the screen and battery while you wait, and we also repair the keyboard, liquid spills, overheating and MacBooks that do not turn on. Get the price on WhatsApp.
Find the fault that looks most like yours and message us on WhatsApp with a description.
| Repair | When to come in | Time | Price |
|---|---|---|---|
| Screen replacement | Cracked glass, lines or spots on the picture | Up to 2 hours | Ask on WhatsApp |
| Battery replacement | Short charge, shutdown when unplugged or a swollen bottom case | Up to 2 hours | Ask on WhatsApp |
| Keyboard replacement | Key that repeats, sticks or stopped responding | Agreed at the assessment | Ask on WhatsApp |
| Chemical cleaning | Coffee, water or juice spilled on the keyboard | Agreed at the assessment | Ask on WhatsApp |
| Thermal paste | Bottom case very hot and performance dropping | Agreed at the assessment | Ask on WhatsApp |
| MacBook does not turn on | Black screen, no light and no response to the charger | Agreed at the assessment | Ask on WhatsApp |
The MacBook Air M2 screen measures 13.6 inches and has a notch at the top for the camera. When it breaks, the replacement covers the whole lid assembly, and Help Cell does it in up to 2 hours in most cases.
Closing the laptop with a pen, earbuds or a cable left on the keyboard is a common cause of cracks, even without a drop. If that is your case, read about the MacBook screen replacement before you call.
A battery replacement is worth it when the MacBook Air M2 no longer lasts the day, even with low brightness. Apple says a portable Mac battery keeps 80% of its capacity up to 1,000 full charge cycles, and after that it really loses power.
In System Settings, the battery health info shows whether the battery needs service. If the bottom case is lifting or the trackpad feels stiff, power it off and bring it in. The full service is on the MacBook battery replacement page.
Four features of this laptop's design that change how you should care for it.
In many cases the problem is outside the laptop. Four simple tests help you tell one from the other.
Test another outlet and plug the charger straight into the wall.
Look for dirt or a bent pin in the MagSafe port and the charging port.
If it charges from one port but not the other, the fault is in that port.
A fully drained battery takes a while to show signs of life.
Nothing worked? See MacBook does not turn on: diagnosis and repair.
The sooner it is powered off, the less the board suffers from corrosion.
Hold the power button until it switches off, and unplug the charger.
A hair dryer pushes the liquid deeper, and rice does nothing to help.
Chemical cleaning removes residue from the board, and the timing is agreed at the assessment.
Tell us the fault with your MacBook Air M2 and, if you can, send a photo.
Our team replies with the price and the repair time.
The repair is done at the store, and screens and batteries are ready in up to 2 hours in most cases.
Test everything right there and leave with the 90-day warranty.
It depends on the problem and the part, and the store does not publish a fixed price list. Describe the problem on WhatsApp +55 48 99110-7381 and get the price.
Yes. In most cases the job takes up to 2 hours, and you can walk around the mall. If another problem shows up, the store will tell you before going on.
A fanless design makes the body hotter under load, and that is expected. Excessive heat with light use can mean dried-out thermal paste or a faulty battery. See the MacBook thermal paste replacement.
No. Screen, battery and keyboard repairs do not touch the storage. If the MacBook still turns on, copy anything important first, just in case. For logic board repairs, tell us when you ask for the price.
No. Help Cell is independent, has been operating since 2007 and does its repairs in-house. If you prefer Apple's official channel, go there. If you want speed and a local repair, you will find it here.
Yes. Turning on does not mean the board is clean. Corrosion keeps working and can shut the laptop down days later. Turn it off and book an assessment as soon as possible.
Each model has different parts and screens, so there is a page for each one.
For the 13-inch Pro, read the MacBook Pro 13 repair page.
See the modelFor the 14-inch Pro, see the MacBook Pro 14 repair page.
See the modelHave a Neo? Check the MacBook Neo repair page.
See the model“Efficient service on WhatsApp from Mykael and in the store from Josué. Excellent service! I took my phone in to replace the charging connector, but the technician checked it and, after a cleaning, found that the replacement was not necessary. The store did not charge for the cleaning either. Transparent, honest service and quality work. I recommend Help Cell!”
Bruno Camargo★★★★★5-star Google review, Aug 2026“Mykael looked after me really well, proactive and attentive. He installed my camera protector and helped me choose a case with care. It was an iPhone 17 Pro Max. Congratulations to the store!”
Celio De Melo Matos★★★★★5-star Google review, Feb 2026See all reviews on Google. Original review in Portuguese, translated.
Tell us the fault and get the price and the time for the repair.
Ask for the price of my MacBook Air M2