MacBook Pro 14
Screen, battery and other repairs for the MacBook Pro 14.
See MacBook Pro 14 repair
MacBook Pro 13 repair in Florianópolis: screen and battery
Help Cell repairs the 13-inch MacBook Pro, with Intel, M1 or M2 chip, at Floripa Shopping: screen, battery and keyboard replacement, chemical cleaning and thermal paste, with a 90-day warranty. Help Cell is independent, not an authorized Apple service, and does not sell devices.
- Our own technicians
- 90-day warranty
- Technicians with over 10 years at the bench
Help Cell repairs the MacBook Pro 13 in Florianópolis, at Floripa Shopping: screen, battery and keyboard replacement, a MacBook that won't turn on, that got wet or that overheats. We work on the Intel, M1 and M2 versions. The timing is agreed at the assessment, because it depends on the fault and the part. Help Cell repairs your device; we do not sell MacBooks.
Repairs
MacBook Pro 13 repairs at Help Cell
Pick the repair and ask for a quote on WhatsApp, with your MacBook Pro 13 version.
| Repair | What is included | Timing | Price |
|---|---|---|---|
| Screen replacement | New screen, labor and testing | Agreed after the assessment | Ask on WhatsApp |
| Battery replacement | New battery, labor and testing | Agreed after the assessment | Ask on WhatsApp |
| Keyboard replacement | New keyboard and testing of every key | Agreed after the assessment | Ask on WhatsApp |
| MacBook that won't turn on | Diagnosis and repair of the fault | Agreed after the assessment | Ask on WhatsApp |
| Wet MacBook | Chemical cleaning and testing | Agreed after the assessment | Ask on WhatsApp |
| Thermal paste | New paste and cleaning of the cooling system | Agreed after the assessment | Ask on WhatsApp |
MacBook Pro 13 screen replacement
The MacBook Pro 13 screen is a 13.3-inch Retina panel, and the replacement covers the whole lid assembly: panel, cables and hinges come together. That is why the price changes a lot between versions, so Help Cell confirms the model before giving any number.
A cracked, spotted or streaked screen usually needs a panel replacement, even when the MacBook still turns on. Read the full process in MacBook screen replacement.
MacBook Pro 13 battery replacement
Apple designs Mac notebook batteries to keep up to 80% of their original capacity after 1,000 full charge cycles. When your MacBook Pro 13 goes past that, drains fast or shuts off when unplugged, a replacement is usually worth it.
To check where you stand, open System Information on your Mac and go to the power section. It shows the cycle count and the battery condition. If the bottom case is swollen or the trackpad is rising up, stop using it and bring the MacBook in. The service is described in MacBook battery replacement.
Common faults
Common MacBook Pro 13 problems
The faults that most often reach our workbench for this MacBook size.
Battery drains fastDies quickly off the charger or shuts off suddenly.
Cracked or spotted screenThe glass breaks, or spots and streaks appear on the image.
MacBook that won't turn onThe screen stays black, with no sign of life, even when plugged in.
Keys not workingA key repeats, sticks or stops responding.
Versions
What changes between the Intel, M1 and M2 MacBook Pro 13
The MacBook Pro 13 came in different versions inside. Knowing yours helps us match the right part.
| Version | Chip | Keyboard | Touch Bar |
|---|---|---|---|
| Intel with butterfly keyboard | Intel | Butterfly, with lower keys | On some models |
| Intel with Magic Keyboard | Intel | Magic Keyboard, scissor switch | Yes |
| MacBook Pro 13 M1 | Apple M1 | Magic Keyboard, scissor switch | Yes |
| MacBook Pro 13 M2 | Apple M2 | Magic Keyboard, scissor switch | Yes |
Not sure which one you have? The model number is printed on the bottom of the MacBook. Send us a photo on WhatsApp.
MacBook Pro 13 keyboard and other faults
A key that repeats a letter or sticks is usually dirt under the key or a fault in the keyboard, and the repair depends on your MacBook Pro 13 version. See how it works in MacBook keyboard replacement.
If the device overheats and makes noise, a thermal paste replacement may help. If it got wet, turn it off and bring it in right away: see chemical cleaning for a wet MacBook. And if it shows no sign of life, start with MacBook that won't turn on: diagnosis and repair. In many cases the fault is on the logic board, and Help Cell does logic board repair.
Step by step
How your MacBook Pro 13 repair works
- 1
Send us the model on WhatsApp
Tell us your MacBook Pro 13 version and what happened.
- 2
We confirm the part and the price
Help Cell replies with the price and the timing of the repair.
- 3
We repair it in the store
Our technical team does the repair at Floripa Shopping.
- 4
You test it and take it home with a warranty
You check the MacBook at the store and leave with the 90-day warranty.
Questions
Frequently asked questions about MacBook Pro 13 repair
How much does a MacBook Pro 13 repair cost?
The price depends on the version (Intel, M1 or M2), the fault and the part. Send us the model on WhatsApp +55 48 99110-7381 and Help Cell will send you the price.
How long does a screen or battery replacement take?
The timing is agreed at the assessment, because it depends on the version and the part. We tell you before we start.
My MacBook Pro 13 got wet. What should I do?
Turn it off, unplug the charger and do not try to turn it on again. Bring the device in as soon as you can: the longer the liquid stays inside, the more damage it does to the logic board.
Will I lose my files during the repair?
In repairs like screen, battery and keyboard, your files are not the target of the service. Even so, make a backup before, if the MacBook still turns on. If it does not turn on, tell the store on your first contact.
Is Help Cell an authorized Apple service?
No. Help Cell is an independent repair shop, with our own technicians and more than 10 years of experience. Repairs come with a 90-day warranty.
Does Help Cell sell the MacBook Pro 13?
No. Help Cell only repairs devices and does not sell notebooks or phones. The store has parts and accessories, but it does not sell the MacBook.
Do you pick up the MacBook at my home?
Yes, Help Cell offers pickup and delivery across Greater Florianópolis, for a fee. Ask on WhatsApp whether we serve your address.
Other models
Other MacBook models
See the repairs for similar models too.
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What customers say on Google
“They replaced my phone battery the same day even though it was an older model, and they also worked hard to find and apply a screen protector. Everything came out right, they do a great job with good service from the whole team.”
Cristina Ruby★★★★★5-star Google review, Jun 2026“I love this store, and Matheus's service definitely makes all the difference. He deserves the best rating possible! I recommend the store with my eyes closed and I will happily buy here again. Score: 10000.”
See all reviews on Google. Original review in Portuguese, translated.
Get a quote for your MacBook Pro 13
Send us your MacBook version and what happened, and get the repair price.
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